Our sentiment meter has identified a 40% increase in complaints about Subway over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Subway's offerings.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jeneviepena1186 on 02 November 2023 about Subway.
I also got my hours lowered,when I was offered 35 hours a week ,the schedule was changed 2 times n the second time it was changed on the day I work .now I can't go in .she also is clearly... Read more
Complaint from Britt2994 on 01 November 2023 about Subway.
Manager of location didn't care to refund me. Also reached out to subway multiple times just for them to ignore me. All I've wanted was a refund for my order due to them not giving me extra meat like I... Read more
Complaint from Even on 29 October 2023 about Subway.
Ordered a sandwich and went to register to put my rewards number in and the man by passed me putting my info in. It went straight to payment. So I tapped my card and asked for my receipt so I... Read more
Complaint from Cimberly on 28 October 2023 about Subway.
Where do I start 🙄my whole order was wrong, not to mention I order off the app.and my order is saved because for the most part I get the same thing,there was very little if any meat on all the... Read more
Complaint from Windwiz on 26 October 2023 about Subway.
Went to the Glen Burnie store in Maryland to get my 9-year-old daughter her favorite sub a turkey Titan. She ran inside because he enjoys watching them make the subs. On the right home she said she was sad I... Read more
Complaint from CareKo on 19 October 2023 about Subway.
The toppings that are advertised as “ Always Fresh” , were far from that . The lettuce was brown and shriveled. The cucumbers and pickles were obviously old and no longer fresh because they appeared soggy. The bacon did not... Read more
Complaint from Irishman541 on 18 October 2023 about Subway.
I ordered a monster sandwich and here with this complete is a picture of my sandwich and there's no way in hell there could be $17 for skimpy assettors like this this is ridiculous if that's how you guys are... Read more
Complaint from Melissa D9995 on 18 October 2023 about Subway.
We receive coupons all the time in the mail and there are deals online. However, every Subway from Wiggins, MS south to the Gulf Coast will NOT honor coupons or online deals. We no longer patronize these restaurants. I was... Read more
Complaint from Temptation on 16 October 2023 about Subway.
Ordered from this location last night and was not impressed. Upon arriving to the restaurant location to pick up my order walk in two young girls working one with an attitude said we will be with you shortly so I... Read more
Complaint from dclinger05@icloud.com on 11 October 2023 about Subway.
my grandson who has a mild case of autsim went to the subway to get a footlong meal i gave him a coupon i just cut out the girl who said he already use the coupon said he would have... Read more
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