While some customers may still be encountering a bad experience, our sentiment meter has detected a -69% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from eddybearnco on 21 February 2022 about Subway.
It has now been approximately 5 weeks since I filed my complaint about my incorrect order and no one has contacted me, except on January 24th an email ation that you received my complaint. I am concerned that my issue... Read more
I was walking to the subway and was almost hit by a car in the parking lot and was angry about that so I walked into the store I told the gentleman who is driving to watch out you almost... Read more
Complaint from Rani on 20 February 2022 about Subway.
I called this location at 8.15 to see if they carry veg patties, the person said yes , I asked them what time they close , they said 9 pm , so I drove to that place at around... Read more
Complaint from mountainman725@optonline.net on 18 February 2022 about Subway.
told sandwich maker to change out the lettuce and the meat, she didnt the meat wasnt in pre made slabs in paper like it usually is. looked like dropped on floor and they just piled it up and put back... Read more
I spent 15 . Dollars yesterday at subway in Glenwood yesterday and I do visit often. But yesterday I got sandwich chilli and drink it was a total of 15. Dollars and they were so rude and white bread very... Read more
Complaint from Feliheff on 17 February 2022 about Subway.
Every time I visit the Belmont NSW store to ask for a large Turkey salad I have to argue with the store owner about how many pieces of Turkey. He insists that there is only 2, when I point out... Read more
Complaint from ronaldslane@yahoo.com on 17 February 2022 about Subway.
Been unable to access app on phone and account onliine. Have changed password several time and still cannot get on to subway oonline. Read more
Complaint from staug on 12 February 2022 about Subway.
Host Order SPM202220211100020 10:AM 02112022 Ordered a tuna ft long tuna was at bottom of container obviously not fresh thought it would be ok got home ate 12 became immediately sick, tried to return other half with receipt on... Read more
Complaint from Sholder on 11 February 2022 about Subway.
Are franchises ailliwed to not accept Suway coupons? Read more
Complaint from NANABEAR on 11 February 2022 about Subway.
FOOD NOT WHAT I ORDERED RETURNED TO THE STORE AND COMPLAINED I GOT YELLED AT ATTITUDE FROM ALL EMPLOYEES THEY WERE EVEN LAUGHING AT ME. WAS PUT OUT OF THE STORE WITH NO REFUND OR NEW FOOD. WILL NEVER GO... Read more
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