Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from griffith7145 on 08 March 2022 about Subway.
My husband and myself visited your store in Wellston, Ohio tonight and ordered a 12 cold cut sub and added roast beef. The price should have been $8.50. We were charged $13.99. This is the second time this happened. The... Read more
I went in and ordered a deluxe and was told that I needed to upgrade it because they only had one size measuring cup. This is the second time this has happened to me. The first time I went... Read more
Complaint from Duby on 02 March 2022 about Subway.
I had coupon that says Get a 6” for $3.49 I asked for 6inch chicken bacon ranch I was told after it was fixed the bacon is .75 additional I always go there Never had I been charged extra... Read more
Complaint from Michellsartorius on 02 March 2022 about Subway.
I ordered a meal through DoorDash to be delivered to my daughter’s middle school. She did not receive the two drinks I paid for (Honest Kids Super Fruit Punch x2). When I attempted to call the restaurant several times, it... Read more
Complaint from Emmawat12 on 02 March 2022 about Subway.
They got our complete order wrong and when I call them the phone just keeps ringing until someone picks up and hangs up on me I just wanted him to refix our sandwiches Read more
yesterday i walk in to do a order of a platter, after waiting 10 minutes the manager comes out and tells me that they did not have any bread and could not do my order.. that i would have to... Read more
Complaint from rvgonfishin9 on 28 February 2022 about Subway.
Order was posted on web site to be ready by 5:20 pm showed up at 5:25 pm! Had not even started on order! Started order after they finished two more customers that showed up after we arrived! ... Read more
Complaint from mmfurg@gmsil.com on 27 February 2022 about Subway.
No matter what time off day I go there they NEVER HAVE MEATBALLS ITS HAPPENED TOO ME 5 TIMES !! 2 IN THE AFTERNOON AND 3 AROUND 6p.m IT IS VERY ANNOYING IF ITS SUCH A BIG SELLER THAN MAKE... Read more
ordered a subway club wrap for pick up. The wrap had NO MEAT in it Read more
Complaint from eddybearnco on 21 February 2022 about Subway.
It has now been approximately 5 weeks since I filed my complaint about my incorrect order and no one has contacted me, except on January 24th an email ation that you received my complaint. I am concerned that my issue... Read more
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