Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +9%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
We are (or rather, were) regular Subway customers---until we learned that you were not closing your business outlets in Russia. So many American companies---and companies based in other countries---have ceased business operations in Russia, and we were shocked to... Read more
Complaint from LynWin on 19 March 2022 about Subway.
close you franchise stores in Russia Read more
I ordered three foot long subs at 5:20 pm. After I ordered I got the screen that shows that they are making them. So I figured it Friday night they are probably busy, we can wait for... Read more
Complaint from Davidgriffin on 17 March 2022 about Subway.
I understand you are still operating in Russia. Could I order a blood sandwich. Get real. Do the franchises in russia buy meats from you or do you realize they are made from dead Ukrainian bodies? You are perpetuating the... Read more
Complaint from MeaMaw on 15 March 2022 about Subway.
I had 2 coupons for different order one was 3footlong 17.99 the other 5.99 I had to buy all 4which cost $about 12.00 more if you not using coupons then why are you printing them that false advertisement when the store... Read more
Complaint from geosch on 15 March 2022 about Subway.
This store would not accept a published coupon (local newspaper). Not sign in store indicating coupons were not accepted. Sandwich artists stated that there was nothing she could do, I would have to contact the owner. Read more
Complaint from Vaishali on 13 March 2022 about Subway.
Me and my fiancé went to the subway took 2 footlongs and got sick. We were really hungry at that moment Read more
Complaint from R. BAILEY on 09 March 2022 about Subway.
MY SANDWICH I BOUGHT MON 3722 WAS WRONG BREAD AND WAS LIKE SLOP ON FLATBREAD I RET AND MNGR SAID HE COULD MAKE ME ANOTHER BUT I WOULD HAVE TO PAY Read more
Complaint from Eignav@3344 on 08 March 2022 about Subway.
I am a 78 year old lady, working as a caregiver 50 minutes south of Espanola, NM. I decided to stop at subway and take advantage of the special offer of a 6 sandwich on my way to... Read more
Complaint from griffith7145 on 08 March 2022 about Subway.
My husband and myself visited your store in Wellston, Ohio tonight and ordered a 12 cold cut sub and added roast beef. The price should have been $8.50. We were charged $13.99. This is the second time this happened. The... Read more
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