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Subway complaint: Store Owner only will provide small salad for large salad price

Open 170 views Fast Food / Delivery

Filed 17 Feb 2022 by Felicity

Every time I visit the Belmont NSW store to ask for a large Turkey salad I have to argue with the store owner about how many pieces of Turkey. He insists that there is only 2, when I point out that it should be equivalent to the footlong and they need to put in 4 pieces. He begrudgingly put in the 4 pieces this time and said if I don’t like don’t come back.

Every other store I go to I never have a problem, in fact the store at Toronto and Cessnock make beautiful salads and include the correct number of meat slices. the store owners and staff are lovely to deal with.

I would not bother with the Belmont store however it is the closet one to my work. I feel sorry for the staff as he stands over them when I stand my ground about what should be on a large salad.

Subway is a franchise and part of being a franchise is that you expect consistency no matter what store you walk into.

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