While some customers may still be encountering a bad experience, our sentiment meter has detected a -54% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Relyna on 22 November 2020 about Subway.
2nd time Sandwich wasn’t toasted Meatball didn’t have mozzarella as I requested Markings on my receipt saying I didn’t want certain items which I did Order wasn’t ready in time Employee was clearly sick No white food paper under subway wrapper so food... Read more
Complaint from bhelms5469@yahoo.com on 22 November 2020 about Subway.
Ordered 3 foot longs, buy 2 get one free. Only received 2. Read more
Complaint from Babyboi on 22 November 2020 about Subway.
Two young ladies were taking my order, when the third lady came out of this room and started speaking out loudly, HURRY UP AND ORDER, HURRY UP AND ORDER, WHILE TRYING TO MIMIC THE VOICE OF AN ASIAN WOMAN, WHICH... Read more
Complaint from PBrown11. on 20 November 2020 about Subway.
When we went into the store there were four people in front of us she's served all of them it took her probably about 15 minutes to serve them so when it comes to us she acted like we wasn't... Read more
Complaint from Jkinsey on 20 November 2020 about Subway.
Worst eatery expiernece ive ever had. Employee,manager, her young son all handling and around and serving food and drink without masks and gloves. When asked about them not wearing masks the manager said for us to Get the F out... Read more
Complaint from fucksubwaylmaoo on 20 November 2020 about Subway.
Lacey fired me because i needed the day off bc a family member died and i wanted to be with my family. But she’s willingly keeping a pedophile bc she feels bad after she fired him once... even though he... Read more
Complaint from Wow subway wow on 18 November 2020 about Subway.
First off, I am not the type of person to go out of my way to submit a complaint, so it’s pretty sad that a person like me is going out of there way to submit a complaint. Last week... Read more
Complaint from Travis on 18 November 2020 about Subway.
On the app I chose a bbq chicken sandwich I removed the bbq sauce and put buffalo they still put bufallo sauce and bbq sauce on it. I'm guessing because it still says bbq chicken sandwich in the title... Read more
Complaint from sandrasherman2013@yahoo.com on 16 November 2020 about Subway.
Hi, I went into subway at Walmart. I was there at 4:45. I am a diabetic. She refused me and took an order ahead of me. When she was done with their order she said I’m closing now and can’t... Read more
I was at three subway in the past week,and the employees were not wearing fast masks,also there were customers in the store without face masks, I left all three stores without ordering anything and want be back, evidently subway don’t... Read more
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