Subway complaint: RUDE EMPLOYEE

Name: RUDE EMPLOYEE
Item: Subway
Rating: 1
Author: Bobby

Open 22 Nov 2020 181 views Fast Food / Delivery

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Filed 22 Nov 2020 by Bobby

Two young ladies were taking my order, when the third lady came out of this room and started speaking out loudly, HURRY UP AND ORDER, HURRY UP AND ORDER, WHILE TRYING TO MIMIC THE VOICE OF AN ASIAN WOMAN, WHICH IS RACIST. I WAS THE ONLY CUSTOMER IN THERE AT THE TIME, AND SHE KEPT LOOKIMG AT ME WHILE LAUGHING. THIS IS RUDE AND DISRESPECTFUL BEHAVIOR, AND I AM NOT ASIAN.

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Case details

Status: Open
Company: Subway
Filed: 22 Nov 2020
Rating: 1/5
Desired resolution: She needs to be fired or suspended for this, and told how this is not customer service.
Problem: Employee mocked customer with racist accent
About: in-store order

Progress

Filed
Company notified
Company replied
Resolved

22 Nov 2020 Complaint filed and published
22 Nov 2020 Message from Bizzy: we notified Subway about this complaint.

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