While some customers may still be encountering a bad experience, our sentiment meter has detected a -85% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from ghandschumaker@zitomail.net on 25 March 2021 about Subway.
Thought store was closed be cause of at least one foot of snow all around the entrance, but then saw employees inside behind the counter and the open sign on. Had to walk on top of hard icy foot path... Read more
Complaint from Lnallen on 23 March 2021 about Subway.
My name is Lakecia Allen I work at Wal-Mart in Roseville MI 48066 we have a subway in our store the subway employee has disrespected me as well as used very foul language towards me on several occasions I tried... Read more
Complaint from chph1999@gmail.com on 23 March 2021 about Subway.
The owner's son is an employee at the store he is between 18 and 19 her daughter is also an employee there she is 16 she has left her there to close the store which she is not old enough... Read more
Complaint from becky290982 on 16 March 2021 about Subway.
I ordered a subway today for delivery it arrived my hash browns and cookies was missing and the meatballs in my sub was burnt they was black and crispy i used to love subway not anymore i phoned them they... Read more
When we got there we walked in and she told us there was no other bread except wheat. That was just not right! At 7 p.m. there should have been bread. Whoever is managing that place should be trained again. Read more
Complaint from Sidney on 15 March 2021 about Subway.
My customer receipt number is 8997406267. I picked up two foot longs from this barrie subway at 7.50 pm on 31421. I got it home and as soon as I took two bites I realized veggies are stinking and the... Read more
Complaint from Aimsyjo79 on 14 March 2021 about Subway.
Hi, I simply ordered a tuna sandwich 6” with the bread “on the side” w chips and a drink (the meal) and was charged for a “salad”! I don’t feel this is right that I was overcharged simply because I want... Read more
Complaint from A.Radish on 14 March 2021 about Subway.
I went to Subway to purchase a sub for me and my son. I went ot pay for the subs with a coupon and the clerk told me that she does not accept coupons at this location. I asked why... Read more
Went to Subway for last 3 weeks at meal times. They were not busy but they didn't have any bread. Read more
Complaint from Jays on 11 March 2021 about Subway.
Owner was rude decided to kick me out of the store because I asked about the tuna and he got defensive. As I am leaving the store he sent his juvenile son to run out after my car. Really disappointed... Read more
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