Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from rlhaddix@gmail.com on 08 March 2021 about Subway.
I have always been a loyal customer but the past 2 times I have ordered not right order. I got a grilled chicken salad I double meat. There is hardly any lettuce in the salad. They are smaller and prices... Read more
Complaint from satdoc1@wildblue.net on 07 March 2021 about Subway.
Wont follow advetisments on tv. Hav tried both locations and neither will complete tv offers. Read more
Complaint from Bellaladonna on 04 March 2021 about Subway.
you run all these national campaigns with coupons. We were treated very bad when we went to both these stores. Dirty looks and yelling no coupons Read more
Complaint from Kdawn on 04 March 2021 about Subway.
I entered the store and forgot my mask. I went back to my car to retrieve it. When I entered again, I was harassed at how I was wearing the mask. I have a very small face and my mask... Read more
Complaint from I hate bad service on 01 March 2021 about Subway.
I have been a dedicated subway customer for years and have always enjoyed indulging in my favorite chicken breast sub with all the fixings. That was until I ordered that same sub from a certain employee 2 days in a... Read more
Complaint from LAustin on 27 February 2021 about Subway.
I ordered a Buffalo chicken sandwich with white American cheese and red onion. About an hour later I began vomiting profusely. I had to call 911 and go to the emergency room. They treated me for food poisoning. Read more
No meat Read more
I ordered 2 Philly steak and cheese got it home there was nothing on my sandwich but meat and cheese.i called subway and asked for the manager they said she wasn't there and I asked when would she be there... Read more
Complaint from Autumnly on 22 February 2021 about Subway.
The two employees literally saw me pull up, looked at their phone to check the time and locked the door 15 minutes before their actual closing time, then laughed about it. I’ve worked numerous food jobs and this was very... Read more
Complaint from Jess38jones on 21 February 2021 about Subway.
This store is never open it’s almost 10am in the morning When will this open or is it close for good I come here all the time and around this time someone you’ll think someone would be here Read more
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