While some customers may still be encountering a bad experience, our sentiment meter has detected a -85% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nikkibaby321@aol.com on 05 December 2021 about Subway.
Subway 64160-0 1242021 5:45:11pm Term id-trans1XA-382319 ORDER:E719A8A2-12 ONLINE ORDERING WOULD NOT ALLOW ME TO USE BOGO50 ERROR MESSAGE COMES UP . Tells me Qualifying items are missing to redeem this offer,, or a better deal was applied . Then explains in separate little... Read more
Complaint from DeGo on 02 December 2021 about Subway.
Staff was unprofessional and rude. Murmured racist remarks and prepared my food in an unsafe manner, disregarding my concerns. Spoke out of term when addressing consumers as well. Read more
Worked there did everything they asked above and beyond and they treated me like a slave only giving me 25 hours a week making me beg for more hours , keep hiring people who only stay for 3 days then... Read more
Complaint from Beckywayne on 25 November 2021 about Subway.
Walked into the local subway shop on Navarro. Sandwich artist was being rude to elderly woman asking for an add-on on her pizza and he responded very rudely to her and did not understand what she was asking. I had... Read more
Complaint from Ga2lyn on 23 November 2021 about Subway.
Purchase 2items -A12 inch steak and cheese flat bread and a12inch chicken teriyaki sub. I took them home opened the package and saw the flat bread was moldy Read more
Complaint from Badvisit on 23 November 2021 about Subway.
We ordered on your app. We ordered a footlong turkey, and a footlong club. My husband went to pick it up curbside. The girl came out saying they were out of lettuce, and toaster wasnt working. Said they tried to... Read more
Complaint from EXTREMELY POOR CUSTOMER SERVICE on 16 November 2021 about Subway.
Doesn't the world understand that there are people who are not tech complaint (seniors, etc.). To get a discount, you have to order by the APP which is ridiculous. Whatever happened to coupons and human contact. I... Read more
Complaint from pearl on 16 November 2021 about Subway.
i brought a ham sub asked could i get it toated ok they did got home my sandwick was so hard i coulen eat it called to talk to manager get back to me i havent... Read more
Complaint from Drschechter on 14 November 2021 about Subway.
I stopped at the subway in Kettleman City Ca today for lunch. I daughter ordered a footlong meatball sandwich. I employée then claimed they had only enough meatballs for a 6 inch. We then asked if... Read more
Complaint from zzzzpops@yahoo.com on 12 November 2021 about Subway.
Was not as advertised. Did not have grill marks or 3x cheese. Came wrapped and made like an ordinary steak and cheese sub. Not in a brown bag. I was extremely disappointed. Nothing like it says... Read more
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