Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Poor customer service on 08 November 2021 about Subway.
On 11042021 I entered the above mentioned Subway to order a sandwich. Two employees were behind the counter. No one greeted me or acknowledged my presence for at least five (5) minutes. When I was finally helped... Read more
Complaint from Wayne W on 06 November 2021 about Subway.
We have emailed and called and complained on several, several occasions and all they said was contact the manager at this location. The manager is the biggest laziest and rudest person I believe i have ever met. They constantly screw... Read more
Complaint from Devoidless on 06 November 2021 about Subway.
The past two times I've been to this Subway location, none of the workers were wearing masks. COVID-19 is still a very real threat and it's irresponsible, if not dangerous, of the workersmanagment to not be wearing masks while preparing... Read more
Complaint from Subway lover on 01 November 2021 about Subway.
Long time resident employee in Marshall Michigan, myself my co-workers have been regulars, at Subway for our lunch break, at 7:30 pm, due to convenience speed freshness of Subway, for a long time, never no issues:,... Read more
Complaint from Toohey on 01 November 2021 about Subway.
At 12.30pm I attended the subway at Parkridge i ordered a meatball salad bowl. When at the register i asked the employee why the bowl was so empty she replied with we only use the amount we would and have been... Read more
Complaint from Celeste Esser on 24 October 2021 about Subway.
Subway has been a company I have trusted for years. It was obvious that Physicians educated and vetted in America were involved. I have a severe soy allergy. Subway had the only meatball I could eat because they did not... Read more
Complaint from jmibash15 on 23 October 2021 about Subway.
I went to the subway on Armadale road next to Amazon bus station and it was closed. I than went to the subway off Dunn next to aamco and as I walked in the sign says they close at 8pm... Read more
Complaint from Shaun Vader on 23 October 2021 about Subway.
You hired an anti American piece of communist shit to represent your company. Does everyone at your company hate america. Read more
Complaint from JWilson on 22 October 2021 about Subway.
I've been a fan of your 6 Flatbread Steak Egg Sub for quite some time. On October 3rd I ordered a 12 sub. It came with four (4) eggs and one small scoop of steak...the same amount... Read more
Complaint from SophieB on 18 October 2021 about Subway.
I ordered a hearty Italian with Italian bmt firstly they sent wrong bread but also no salami. Secondly I ordered turkey breast ham on heart italian bread, moreover they sent wrong bread on this order also no meat inside.... Read more
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