Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +9%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from cds50360 on 12 October 2021 about Subway.
Visted this Subway on Sat..10 9 21..at nite..6 employees behind the counter..all kids pretty much...was shocked to see that with all the handling of the food there were no masks on..also loose hair and dreadlocks dangling everywhere over and around... Read more
Complaint from wendalt on 09 October 2021 about Subway.
I ordered a subway club and although I was aware that you no longer have roast beef???????????? And I declined the gross looking bacon. I was charged $10.49 plus tax for a turkey sub with extra ham!!! I paid $11.23 for... Read more
Complaint from kdtriner13 on 08 October 2021 about Subway.
To say that my experience was undesirable is, well, an understatement. Two nights in a row were Subway fails for my husband and myself, the first one being in the McCaysville, Georgia store on Wednesday 10621, and then last night... Read more
Ordered 2 Sam witches on line got there and they said they didn't receive any orders online . every time we order on line at this location something goes wrong with the order they need a update to there on... Read more
They had one person making all food... I ordered online and 25 mins later my order was still not ready. No warm sandwiches... toaster not working. Also, only 3 cookies in the whole place. Since I placed... Read more
Complaint from extremelyunhappy on 04 October 2021 about Subway.
I have a complaint. It's been some time since I've been to subway. In the past, I would go at least 3 timesweek. however, lately with the bad publicity, i.e., fake tuna, low grade cold cut, I've refrained. This week, I... Read more
Complaint from Sarge on 03 October 2021 about Subway.
I ordered a 12in cold cut sub, with Mayo. I get it back home and there is so much Mayo on it, I cannot bite it without Mayo coming out everywhere. And too I cannot even taste the... Read more
Complaint from Not a Fan on 02 October 2021 about Subway.
I wanted to order on the app, but there were two major problems: 1. the app kept telling me they were closed and it was noon. and 2. there is no button on the app for building your own sandwich.... Read more
Complaint from Pumper 1 on 02 October 2021 about Subway.
One of your employees had a bad attitude problem was ride and using the F word a lot and as long as he is working I will never eat there again. I eat there at least 3 times a week... Read more
Complaint from queencreekpete on 30 September 2021 about Subway.
The employe who prepared our order at 5290 Power Rd., Gilbert AZ (in Walmart) had a generally bad attitude and was extremely rude during the preparation process. When there was disagreement over use of a coupon she was not very... Read more
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