Filed 14 Nov 2021 by Aaron
I stopped at the subway in Kettleman City Ca today for lunch. I daughter ordered a footlong meatball sandwich. I employée then claimed they had only enough meatballs for a 6 inch. We then asked if that is the case can she get the 6 inch meatball with a similar priced cold cut 6 inch. She said yes but it would be charged as 2 of the 6 inch sandwiches. This seems absurd to me given they didn’t have enough of the sandwhich we wanted in the first place. Basically told no exceptions and to tell corporate. I want to know if this is considered subways standard for customer service. If so I will. It be returning as a customer.
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