While some customers may still be encountering a bad experience, our sentiment meter has detected a -54% decline in complaints about Subway over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 144 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Romie j on 07 August 2021 about Subway.
I love subway sandwiches. But your new spokesperson is an embarrassment to the country. As long as she is your representative , we will no longer eat at subway. I don’t like to do this but with all the good... Read more
Complaint from Godblessamerica on 06 August 2021 about Subway.
Dear Subway, I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason... Read more
Complaint from bpm1957 on 05 August 2021 about Subway.
I have enjoyed Subway for many years. However, your recent ad campaign that was to coincide with the Olympics has turned me away. I believe you should use an American in the adds not an un-American. Rapinoe's blatant disrespect for... Read more
I have been a loyal and happy Subway customer for 20-plus years. However, as of today.... if I have to endure another commercial, or other advertisement featuring the Turncoat Rapinoe, I’ll struggle through my remaining days without another Italian... Read more
No more Subway for me!!!! Read more
Complaint from smarq13@gmail.com on 04 August 2021 about Subway.
I will never again support Subway for using such an anti-American icon for advertisement. Shame on you Subway for shitting on the people who made you!! Read more
Complaint from Mmohr on 04 August 2021 about Subway.
Your support and compensation to the anti-American soccer player discredits Subway as a place that I used to buy lunch….never again. As a combat Army veteran, it is disheartening that Subway would support this piece of “s. i.t”. Never again will I... Read more
Complaint from Ti King on 04 August 2021 about Subway.
I made an order for my entire family this evening online. When I picked up the order, I went through the drive through and was met with a very rude stare and no greeting. They substituted my daughter's bottle of... Read more
Complaint from Bulldawg on 04 August 2021 about Subway.
Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason I now boycott your company. Read more
Complaint from BigKev on 03 August 2021 about Subway.
Remove Megan Anna Rapinoe from your employment, remover any thing with her likeness AND apologies to AMERICA for supporting her actions at this year world Olympics. She is a disgrace to our country and your company. Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
