Filed 4 Aug 2021 by Ti
I made an order for my entire family this evening online. When I picked up the order, I went through the drive through and was met with a very rude stare and no greeting. They substituted my daughter’s bottle of apple juice with a tiny carton of fruit punch. I asked for at least two to make up the volume but the manager unapologetically refused. I told him this is not what I paid for and he stood shaking his head and refused again. When I opened the sandwiches, I found that they had not been toasted and they were completely missing cheese. This is the worst experience I have ever had at any restaurant and I need to hear back from quality control for Subway. Please contact me.
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