While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about GO2bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 14, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GO2bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional GO2bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 135 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Karidior1996@gmail.com on 12 April 2022 about GO2bank.
They locked my account and will not let me access my funds and it started when I tried to make claim bout $800 i tired to withdrawal from atm but never was received and I tried close my account they... Read more
Complaint from Doughty on 09 April 2022 about GO2bank.
I was having my tax refund put on a go-to bank card I forgot my email address so they could not help me at all so I was having my money put from the card into a check that never... Read more
Complaint from Jesse2864 on 08 April 2022 about GO2bank.
I have gotten my tax refund on March 2nd of 5686 dollars they permanently blocked my account and I've done all the steps they asked for I've spoken to customer service each time they say it will take 2 business... Read more
Complaint from Moniquebendzus@gmail.com on 27 March 2022 about GO2bank.
I just spent have hour explaining everything from yesterday and today..I am simply having mental break due to your lack of ability as well as care to help me..BASICALLY 3 WEEKS AGO YOU CANCELED MY DEBIT CARD WHICH HOLDS MY... Read more
Complaint from Cloudermilk29 on 25 March 2022 about GO2bank.
Close my account over 2 weeks ago was told I would receive a refund check never did call customer service which is base over sea no good English to ask about my money get the run around and hung up... Read more
Complaint from Cloudermilk29 on 22 March 2022 about GO2bank.
I close my account on March 11,2022 was told I will receive a refund check in 14 days I been calling every other day to make sure my check coming after 14 days I called and was told I have... Read more
Complaint from Breerose250527 on 16 March 2022 about GO2bank.
I do not have access to the email or phone number on file. All it would take is a quick update of my information to access my account and go2bank won't do it. I have given all of my information... Read more
Complaint from Spencerkhailah@gmail.comp on 14 March 2022 about GO2bank.
I loaded 500 dollors on ho 2 bank to pay my bills go2 bank knowling allowed me to sign up with an incorrect email and still accepted my payment Load they all new I wouldn’t havevec access to my... Read more
Complaint from ykedia on 09 March 2022 about GO2bank.
I signed up using a referral link which was a referral program that stated if I receive a payroll direct deposit of 200$ within 45 days of opening my account, I would receive a 50$ bonus within 48 hrs of... Read more
Complaint from Emmit f on 07 March 2022 about GO2bank.
The company won't UNBLOCK the card so that I can get my money off of the card and the people are very rude. Read more
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