Complaint: Not receiving my money when funds are there

on 09 April 2022 about GO2bank in category Banks

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was having my tax refund put on a go-to bank card I forgot my email address so they could not help me at all so I was having my money put from the card into a check that never came two months later still have not received it

Suggested solution:

They should be able to take my money because they were aware of my balance and everything and load it onto a different card or mail me a check that actually is going to arrive to me

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