GO2bank complaint: Not receiving my money when funds are there

Name: Not receiving my money when funds are there
Item: GO2bank
Author: Michiel

Open 9 Apr 2022 132 views Banks

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Filed 9 Apr 2022 by Michiel

I was having my tax refund put on a go-to bank card I forgot my email address so they could not help me at all so I was having my money put from the card into a check that never came two months later still have not received it

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Case details

Status: Open
Company: GO2bank
Filed: 9 Apr 2022
Desired resolution: They should be able to take my money because they were aware of my balance and everything and load it onto a different card or mail me a check that actually is going to arrive to me
Problem: Balance check never arrived
About: tax refund check
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

9 Apr 2022 Complaint filed and published
9 Apr 2022 Message from Bizzy: we notified GO2bank about this complaint.

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