GO2bank complaint: Stolen refunds

Name: Stolen refunds
Item: GO2bank
Rating: 1
Author: Rebecca

Open 18 Aug 2021 423 views Banks

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Filed 18 Aug 2021 by Rebecca

I had ordered food through doordash. On several occasions they had to refund my card due to no food or drink that I had ordered. Well I contacted both doordash and go2 bank on several occasions about my refunds which shows through doordash that it was refunded. Go2 bank never put my money back on to my card and over charged my card for the missing money of almost 200 dollars.

GO2bank complaint: Stolen refunds — Photo Rebecca uploaded with this complaint

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Case details

Status: Open
Company: GO2bank
Filed: 18 Aug 2021
Rating: 1/5
Desired resolution: Pay me the 200.00 dollars that they have never put back on my card and for over charging my card. That\'s why I stopped using go2 bank because the stole my money.
Problem: Merchant refunds never credited to card
About: card refunds
At stake: $200

Progress

Filed
Company notified
Company replied
Resolved

18 Aug 2021 Complaint filed and published
18 Aug 2021 Message from Bizzy: we notified GO2bank about this complaint.

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