GO2bank complaint: They allow theft
Filed 26 Jun 2023 by Troy
I filed a complaint on June 7th and the sent in the documentation of me purchasing the card, front and back of the card, and they closed my case. I called back to find this out June 22nd, supposedly to open a new case, called back today June 26th to find out that did not happen. So again, I reopened the case with a new case number only to call back to see if they received the email that by now is number 6 but I have a new case number and now they tell me the card I bought at a gas station was attached to someone else’s name. I was only trying to get a rental and needed a card unfortunately the money was not received by the rental company but some individual I’ve never heard of, so now I’m just out of $500 this is not righ!
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