GO2bank complaint: Lock my account

Complaint from Queen1nett@gmail.com reported on 25 February 2022 about GO2bank

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My complaint:

Lock my account. The account was locked after I was at the apple store in making a purchase for a iPhone for $1000. I received a FRAUD ALERT TEXF asking if was making a purchase a the apple store I replied yes . I received a text go ahead and continue with your purchase, then the account, LOCKED.. I contacted the GO2bank I was hold for 45 minutes. Bc it noted it will be locked for 2 days. However, on the February 23, 2022, called GO2bank I verified with my state Driver License and requested documents.through email at 10:05am. The representative stated that the will reopen on the February 24, 2022. It was not. So I reached out to the GO2bank, the representative stated it will take another 24 to 48 hours. To review the account.
My question is why???

Suggested solution:

Please release MY FUNDS close the account. I don’t have a to use this institution because it’s discriminatory against individuals they assume that should or shouldn’t have and haven’t not

GO2bank complaint Lock my account
GO2bank complaint Lock my account
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star (@guest_4919)
2 years ago

Have you been helped or your account unlocked yet? i’m going through this same problem detail for detail!

Juliann Sparks
Juliann Sparks (@guest_4924)
2 years ago
Reply to  star

Same here any updates. I’m scared my account is locked w over 14 thousand in there right now.