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GO2bank complaint: Lock my account

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Filed 25 Feb 2022 by Waunnet

Lock my account. The account was locked after I was at the apple store in making a purchase for a iPhone for $1000. I received a FRAUD ALERT TEXF asking if was making a purchase a the apple store I replied yes . I received a text go ahead and continue with your purchase, then the account, LOCKED.. I contacted the GO2bank I was hold for 45 minutes. Bc it noted it will be locked for 2 days. However, on the February 23, 2022, called GO2bank I verified with my state Driver License and requested documents.through email at 10:05am. The representative stated that the will reopen on the February 24, 2022. It was not. So I reached out to the GO2bank, the representative stated it will take another 24 to 48 hours. To review the account.
My question is why???

GO2bank complaint: Lock my account
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Discussion

2 comments

  1. star

    Have you been helped or your account unlocked yet? i'm going through this same problem detail for detail!

    Reply

  2. Juliann Sparks

    Same here any updates. I'm scared my account is locked w over 14 thousand in there right now.

    Reply

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