Our sentiment meter has detected that GO2bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +14%. While some customers might experience challenges with GO2bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 139 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Coachcherry on 03 February 2024 about GO2bank.
I disputed unauthorized charges back in November 2023 which was denied. The explanation they used in the investigation stated that the business were all chipped based business therefore the card had to be in my possession to be... Read more
Complaint from Miket60 on 31 January 2024 about GO2bank.
I have tried to get a debit card from Go2bank for 8 months. They will not send me a bebir card for my checking account. I have chatted with customer service and called their customer service phone number. I have... Read more
Complaint from Jtwiley76 on 27 January 2024 about GO2bank.
Im a victim of identity theft via phone mail etc i file disputes for my funds to get back..Go2bank closes my account in the middle of disputes which i was getting funds returned ..So i have no access to anything... Read more
Complaint from ChristiaCharna on 26 January 2024 about GO2bank.
I am writing to express my deep dissatisfaction and frustration with the recent experience I have had with Go2Bank. I was supposed to receive my funds, but to my dismay, the release was delayed, and I encountered a series of... Read more
Complaint from MoneyMaddness on 21 January 2024 about GO2bank.
Thought I would Try and use my go to account this time. When I stayed up a hotel where I usually stay several times a year. In the past with the other card company I was using the hotel. Releases... Read more
Complaint from jerilovesherkids@gmail.com on 11 January 2024 about GO2bank.
My name is Jeri and I'm called trying to do a dispute and keep getting hung up on by rude customer service. Therefore I can't even do the dispute because it's so many unprofessional customer service people that's working with... Read more
I’ve recently filed a dispute on unauthorized charges posted on my account I followed the steps to get my claim looked at it’s been over the time frame I was told to wait for the investigation and now when I... Read more
Complaint from Ylove20 on 08 January 2024 about GO2bank.
I filed a dispute with go2bank for unauthorized charges my phone was stolen and my mail was taken too so my card was ran up for alot of charges..The merchant refunded me the first amount which in the meantime I'm... Read more
Complaint from Jamesw on 20 December 2023 about GO2bank.
U people ripped me off 1900$ and closed my acct I want my money Read more
Complaint from Kiakia30 on 14 December 2023 about GO2bank.
Blocked my account over 30 days after verifying my identity And they keep denying my ID and documents then the customer service line makes a new review and it gets denied again for another reason then they sent another email... Read more
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