Our sentiment meter has detected that GO2bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +14%. While some customers might experience challenges with GO2bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 139 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Davidsier on 13 December 2023 about GO2bank.
Well I deposited 2000 dollars into my go2bank account on the 7th of December and made a purchase on the 10th of December and they locked my account and know I'm late on bills couldn't give my son a birthday... Read more
Complaint from CHARLESTASHA on 11 December 2023 about GO2bank.
My wife and I are enrolled in a program in Baltimore MD, and have been since 11/6/23. There will be no movement for us until at least Feb 2024. On 11/28/23 there were four ATM withdrawals from the Go2 bank... Read more
I filed a dispute on 11/18/23. I was told I would receive a provisional credit after 10 working days; that was 12/4/23. I still do not have the credit. Read more
Complaint from Siala Jones on 08 December 2023 about GO2bank.
My go2bank account has been locked just from me trying to switch my old address to my current address I was calling emailing to ask what’s going on they told me I had to wait 2 days I... Read more
Complaint from Wrob67 on 26 November 2023 about GO2bank.
I contacted go2bank over a new card that I requested but I put in the wrong Zip code so I wanted to correct it now I have been with go2 bank for years and never had a problem but when... Read more
Complaint from jmcclay on 20 November 2023 about GO2bank.
Last week I had received a 3k ACH deposit into my Go2bank account which I then proceeded to spend about half of that amount leaving me with about $1550.00 in my balance. The following day I simply made an attempt... Read more
Complaint from Monica G on 19 November 2023 about GO2bank.
Greendot bank (go2 bank) is stealing from 1000s of consumers. No help over the phone if you're lucky to talk to someone. They close out your account then claim they're sending a check in the mail its a different... Read more
Complaint from Megmetro64 on 09 November 2023 about GO2bank.
Ok i have a complaint about the cash advance fees or transaction fees I've been charged and sudden overdraft I've been charged. I noticed several transaction fees on my account that when I confronted the charges to a CSR they... Read more
Complaint from frankposton on 02 November 2023 about GO2bank.
somebody took 400 dollars off my card from a 7 eleven in Los Angeles on 10/23/2023 while i was at work i called the bank filed a dispute form and on 10/26/2023 i get an email telling me i am... Read more
Complaint from diamondms on 24 October 2023 about GO2bank.
Go2Bank continuously messes with my secured credit card account by doubling purchases, authorizing purchases that are cancelled by merchants, charging more to each transaction, locking my account when large amounts are being processed, messing up my credit limit and available... Read more
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