While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about GO2bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GO2bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional GO2bank complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 138 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Spotteehorse on 24 October 2023 about GO2bank.
I'm trying to close my account 15217039824659, with GO2 bank. I wrote a letter two weeks ago to them requesting them tol close my account. I removed my Direct Deposit but they Keep deducting fees overdrawing the account . ... Read more
Complaint from Chelshorne on 21 October 2023 about GO2bank.
I filed a dispute on the 29th of September. They told me 10 business days, I could get my provisional credit. On the 11th day, I called and they told me I had to wait until the 16th because there... Read more
Complaint from Tollettbrandon3@gmail.com on 17 October 2023 about GO2bank.
For 5 months now I have been calling go2bank and asking for my $90's that was on my account. Due to some text error they shut my card off and won't let me have my money. Over 20 times I... Read more
Complaint from Curtis strshlman on 17 October 2023 about GO2bank.
And I spelled first name wrong it's been 4 months no money $372 pictures of ID and social security numbers I have sent them still nothing Read more
Complaint from carbailomills@gmail.com on 14 October 2023 about GO2bank.
According to the situation at hand...The card i have ending in5156 has no chip ...therefore there was an updated card ending in 1182 that has an deposited sent to it ..Each time i called in the customer are not knowledgeable... Read more
Complaint from bobbiejmm on 03 October 2023 about GO2bank.
1st on the 28 of September my account had been overdrawn 177$ so i cashed out from cash app 245.62 to bring my account back to positive and as soon as i dod I hot the good job on bring... Read more
Complaint from Dennis lucas on 30 September 2023 about GO2bank.
Go2bank is keeping my money they have froze my account I just recieved a new card activated it with my social and the new card number and today it doesn’t work when I call customer service I cannot talk to... Read more
Complaint from Luckybaygurlz21@gmail.com on 30 September 2023 about GO2bank.
On the 25th of September I made a purchase of a $40 gift card virtual. That money was taken put my account in less than a minute. All I have asked them for the transaction history so that... Read more
Complaint from Menzie shardai on 28 September 2023 about GO2bank.
My account was locked twice upon the second time it was permanently locked with out a justified reason I have had the irs but a trace on my funds over 60 days ago that are... Read more
Complaint from Wllams88 on 28 September 2023 about GO2bank.
I waited 2 days for my card to be unlocked. I called them and they said at 8:54 that my card will be unlock to use. I get off the phone and my card is still locked. I called back... Read more
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