GO2bank complaint: Unauthorized holds
Filed 25 Apr 2023 by Brian
I use my go2 bank credit card almost weekly to rent from Hertz car rental. There is a $200 hold on the card until the end of the rental. The hold us released from Hertz and the deposit is refunded to my Credit Card within 24 hours. Hertz released my deposit on April 18th and a week later Go2 bank refuses to credit my account even though the funds hold has been released from the account. I also have a checking account with overdraft protection. I believe that they held these funds intentionally forcing me to use my overdraft on my checking, of which I am charged $15 for every transaction. Certainly and bank cannot indefinitely hold money that has been released days or even weeks prior, this in my mind has to be a breach of contract. Help. I was told the money would be available no later than today and still nothing.
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