GO2bank complaint: Claim denied
Filed 23 May 2022 by Maria
Was robbed of $5,000 in 1 month person with go to bank I filed a claim and it was never resolved it was denied without any cause. During this time I was issued more than eight cards under my name that I did not request the card I was using would not log in to the phone call center unless if I use my social security number that should be a red flag that someone was using an additional card to make these unauthorized transactions though they’re fraud department could not look into these transactions and provide any resolution I tried to look into it myself but my statement would not give me times of transactions only dates customer service was not even able to tell me what my card number was what my PIN number was or what the last three on on the back of my card was that was used for these transactions.
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