My complaint:
I called on may 9 2022 to ask about retrieving money that was taken off my card after I checked out vacation village at parkway they took an additional 200 dollars once I checked out and I didn’t authorize them too so I called but I told the person I don’t want to file the dispute at the time cause I was going away and I need my card they still locked the card and I can’t get access to my money in the account. I keep calling and they not trying to give me my money if the account is closed send me a check or a new card it’s been 2 weeks they are holding my money and I want it..I don’t even want the account anymore I just want my check for my balance of my account …
Suggested solution:
They need to send me a check for my balance and close the account completely. I don't want any of these accounts...I just want my balance money..
