Filed 28 Sep 2023 by Kelly
The Go2Bank is using false information, mailing debit cards without providing tracking numbers blocking customers to having access to their Government checks, accessing accounts and has stopped and block customers from tracking their cards. The postal service contact me from my city I am located in regard to the fact of why my delivery of debit card has not been received. The postal service also stated that there is major fraud going on with GO2Bank and tampering with mail. I also know that Greendot they are merged with has several Class Acts filed on them from customers going threw same issues. I been without my debit now since September 5, 2023. On September 5,2023 is when I contact the go2bank due to noticing purchase showing up on my transaction. They closed my card on September 5, 2023 and told me they reissue me a new card. I waited the 7-10 days it never arrived. I contact bank to report it and they reissue another new card. I waited the 7-10 again for my card and never got my card. I called the bank again and this time they took $24.95 from my account to expedite the card delivery so the card would arrive in 3 days instead of 7-10 day process. Well three days go by and I got NO CARD AGAIN! I contact them again on September 27,2023 reporting the card I paid for and with a case number I was provided never arrived. The refund my money and claims to reissue another new card to me. Enough is Enough this Bank is tampering with Federal Mail, Federal Social Security Benefits and Personal Accounts and Using a Illegal address that is not legit by law for a Business Address. Listed below is proof from the postal service stating the tracking number I was provided did not exist and the location they were sending the cards to does not match anywhere near my location and different state.
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