I filed a dispute October 20th 2021 2021 I called about a week later to find the status of the dispute and they never even filed it so then it wasn't filed till November 10th of 2021 and they still... Read more
GO2bank complaints
GO2bank Complaint Sentiment: Negative
Our sentiment meter has identified a 33% increase in complaints about GO2bank over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering GO2bank's offerings.
Sentiment data last updated on April 28, 2024
GO2bank complaint process
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GO2bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional GO2bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about GO2bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
GO2bank complaints chart
We have received 139 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
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GO2bank complaint statistics
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
298
Total complaints
298
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
298 ratings
How to contact the customer service of GO2bank?
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
855-459-1334
Webcare email:
support@go2bank.com
Corporate HQ address:
P.O. Box 1070, West Chester, OH 45071
Contact form:
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
GO2bank reviews: (298)
Authentic experiences shared by our community for your benefit.
WHITE COLLAR CRIME CROOKS THIEVES
Complaint from Horrez on 16 November 2021 about GO2bank.
Green dot bank stole my money then illegally opened up an old account i closed back in 2019 and are restricting me from getting my money out to keep the account illegally open. Read more
They locked my account as soon as my SSI check was deposited
Complaint from Danasbroke on 01 November 2021 about GO2bank.
They said they locked my account because of suspicious activity what is suspicious about your check being deposited? Read more
Disputed charges
Complaint from Ashunte on 12 October 2021 about GO2bank.
I disputed some charges that were made on my card in August I thought they were handling my situation then when I called back to check clearly no one had disputed the charges so I wind up disputing the charges... Read more
Debit card dud and customer service
Complaint from Ksavgw@yahoo on 29 September 2021 about GO2bank.
GO2bank sent me 2cards, one with a chip and the other without with a letter stating to destroy the other. I’m not able to activate the card due to it being a dud. I call and spoke with... Read more
Locked Account
Complaint from Rid222220@gmail.com on 23 August 2021 about GO2bank.
My Go2bank account is being locked Read more
My Go2bank account is been locked Read more
Stolen refunds
Complaint from Beccaderek3386 on 18 August 2021 about GO2bank.
I had ordered food through doordash. On several occasions they had to refund my card due to no food or drink that I had ordered. Well I contacted both doordash and go2 bank on several occasions about my refunds which... Read more
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