GO2bank complaint: Disputed charges

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   Jennifer Lee 19 Jan 2023

   Same thing just happened to me, and when they finally follow through with the dispute, they locked my account without giving me an option to withdraw the money and have left me with no money whatsoever and will not give me access to any of it and said it could be over 90 days. I explained that I had a medical condition that I needed my medication or I would die and they still would not give me my money. I am absolutely furious and I have no clue what I’m supposed to do. They kept sending me to different people and every single one of them kept hanging up on me. I don’t know what kind of business they are running over there, but they treat their customers so terribly, and literally did not care just kept hanging up on me extremely rude, so they basically stolen the remainder of my money and will not communicate with me. You cannot get a hold of a live human being in once you do finally they end up hanging up on you and you have to start all over , if I can’t get my medication I’m not going to make it. I have no other way to get money, except for what is in my account that they won’t let me have and like I explained to them if I can’t get my medication, I will die.

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