While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about GO2bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 7, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GO2bank.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 138 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from k4jc2022@gmail.com on 13 July 2023 about GO2bank.
charging me a 5.00 Maintenance fee of which I had already closed the account a long time ago and had never used the card I would like a refund of the 10.00 of which there is absolutely no way for... Read more
Complaint from flybelow73@gmail.com on 12 July 2023 about GO2bank.
It should be known that I have a open credit card with go2 bank. I pay what is owed on the card in full faithfully every month. I have had this account open for over 3 months. Pursuant to this... Read more
Complaint from Wisewayz2012 on 11 July 2023 about GO2bank.
Over the past 10 months I've been charged over 700.00 to access my own money an I've had this account since 2021 so I don't know what all they have charged me to get my own money the proof I'm... Read more
Complaint from Burchfields80@gmail.com on 10 July 2023 about GO2bank.
Got paid on a Friday made my car payment. Payment went threw got a ation number and everything. Then come Wednesday of the following week, get a call from my car loan company that my car payment was declined. I... Read more
Complaint from Nathan Horne on 10 July 2023 about GO2bank.
Some people stole my identity and I have a IP pin number from the IRS 5620 Main Street Eastman Ga. Read more
Complaint from VanessaS on 01 July 2023 about GO2bank.
In April I made an unfortunate decision to have my SSI check direct deposited to Go2bank. I went to jail on a misdemeanor on April 19 and stayed for 11 days in county jail on a misdemeanor that the judge... Read more
Had refund issued back to me from ROCKET LAWYER,CANCELED SUBSCRIPTION 39.99,WAS TOLD THATFUNDS WOULD BE AVAILABLE WHEN MERCHANT RELEASED MONEY,MERCHANT RELEASE MONEY 06/14/2023,WAS TOLD BY THE GO2BANK THAT MONEY WOULD BE BACK INTO ACCOUNT NO LATER THEN,06/27/2023,HAVE NOT RECIEVED REFUND,AND... Read more
Complaint from Pottsjoseph82@gmail.com on 30 June 2023 about GO2bank.
I had my card account blocked and sent my I'd like they asked and my account is still locked and I can't get my money Read more
Complaint from wallacemyman56@gmail.com on 29 June 2023 about GO2bank.
I was overdraft 118.00 with each overdraft you have 24 hours to pay it back.y first overdraft was 81 dollars. The following day I 2 overdraft purchases 38$ which made my overdraft 118 in total. I paid the 80... Read more
Complaint from Babygirlblue26 on 28 June 2023 about GO2bank.
I opted in for overdraft protection paid it off in 24 hours and they charged me 85 in fees even though I already paid it and they won't refund the money Read more
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