Our sentiment meter has detected that GO2bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +14%. While some customers might experience challenges with GO2bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with GO2bank? Submit your GO2bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 139 complaints about GO2bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GO2bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GO2bank. To amplify the impact of your complaint, please use our complaint form.
The corporate office of GO2bank is located at P.O. Box 1070, West Chester, OH 45071. You can contact the customer service of GO2bank by calling 855-459-1334. For GO2bank support through email, send your inquiry to support@go2bank.com. If you want to reach out to GO2bank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nbastyr66 on 23 July 2023 about GO2bank.
In between being hung up, I have been on the phone with your customer service representatives for the past six hours. Within these hours I have been hung up on and treated with an unlawful amount of disrespect! I encourage... Read more
Complaint from Erichoward on 22 July 2023 about GO2bank.
I received my tax refund on 7/19/2023 in my GO2bank account and my account was lock instantly for no reason. I called customer service and was told to send picture of ID front and back and that my account would... Read more
Complaint from l36984542@gmail.com on 21 July 2023 about GO2bank.
Hello, I went to alocal retail store I add my cash funds to my Go2Bank Banking/ Debit card, I made a online purchase and the payment declined, I called the customer retailer where i made the purchase said they... Read more
Complaint from CARL SHANTAL on 18 July 2023 about GO2bank.
i have been locked out of my account for at least 1 week now try to call customer service and they tell invalid info so i text them and they say i have to call them which i cant get... Read more
Complaint from Robyn Gallon on 17 July 2023 about GO2bank.
My account was closed back in May due to fraudulent activity I have spoke to several reps about issuing my refund now today when I call they tell me my money isn't going to be refunded because I owe money... Read more
Complaint from Johnnie on 16 July 2023 about GO2bank.
Want release my funds Read more
Complaint from Nanavan63 on 14 July 2023 about GO2bank.
The customer service locked my account asked for IDs got the IDs and still keep making excuses for refunding my $200.00 Read more
Complaint from James Riordan on 14 July 2023 about GO2bank.
My Go2bank account was locked for no reason Read more
As with many others this organization is crooked. They lock your account and steal your money. I have filed complaints with the FDIC and Federal Reserve and have spent countless hours on the phone with this company. All I get... Read more
Complaint from brando on 13 July 2023 about GO2bank.
31 charges of 49.99 and 99.99 totally emptied my account and i cant get into my online account due to a misspelling of the email address and they do not seem to be able to reset my online account so... Read more
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