While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 15, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 24 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from RodneyLowery on 11 November 2020 about InTown Suites.
I paid for seven days on the six day General Manager Danielle discarded all my belongings at the Columbia SC ,Harbinson Rd location Read more
Complaint from Lissabear1 on 11 November 2020 about InTown Suites.
Ben Thomas at the ucf location decided to throw us out into the streets, because he suspected that my son had pulled the fire alarm. However, the footage presented to me was quite blurry. Nevertheless, i apologized, because my son... Read more
Complaint from Tee39 on 10 November 2020 about InTown Suites.
That's in Montgomery Alabama October 30th and pay for a room that wasn't up to code money wasn't giving back the manager there was very rude call the police because I wanted my money back when I stood there I... Read more
Complaint from mikelyric on 10 November 2020 about InTown Suites.
I'm a resident in your Lanada location in Greensboro NC. My family an I checked in on 10152020 and aren't due to check out till 111220. We are paid up till then when we were going to extend... Not anymore.... Read more
Complaint from Ar-Raheem on 10 November 2020 about InTown Suites.
I'm paralyzed in wheelchair ♿ and the elevator keeps breaking now today November 9th 2020 I'm stuck on second floor and missed my doctor appointment this has happened numerous times now they saying they need parts to fix it and... Read more
Complaint from hardworker987654 on 10 November 2020 about InTown Suites.
I have two service animals I know their are no pets allowed. I had my Dogs in my car to take them for a walk. But their are ppl here who have their pets housekeeping has not came though I... Read more
Complaint from Marco blevins on 22 October 2020 about InTown Suites.
Ask to pay for room call number on outside of wall a women answers told her I wanted to pay for my room she ask are you in front I said yes she hung up on me got around open... Read more
Complaint from Hurt and confused on 12 October 2020 about InTown Suites.
Several weeks back I had put in a request for my drain to be cleaned in the shower (when I moved in) and for the toilet to be fixed to the floor (it is missing a bolt and leans to... Read more
Complaint from 31964 on 11 October 2020 about InTown Suites.
I've been overcharged since I've been here which is 7 weeks and I've had problem after problem with my rooms,my vehicle being messed with,the staff is very unprofessional and does not care about their tenets. I have made multiple complaints... Read more
Complaint from cherchez on 11 October 2020 about InTown Suites.
The people upstairs make a ton of noise and blast their TV until 2:30 a.m. . I have been here almost two months and haven't had a working stove, and they have not yet cleaned my room. Then, the... Read more
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