While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Wendy D on 02 October 2020 about InTown Suites.
I had a reservation for 10.1.2020 and I was denied. Louis, the property manager, said corporate was overbooking for months. I needed shelter for my family, especially a set of 2 year old twins who have autism. I had to... Read more
Complaint from sawoods235 on 28 September 2020 about InTown Suites.
First I want to start by saying that I have been living here for years. So I thought that I lost my debit card on Saturday 9262020 so I went down to the front desk letting the manager know early,... Read more
Complaint from Labtech49 on 26 September 2020 about InTown Suites.
My family is constantly being harassed about our service dog. The housekeeper Barbara is making false accusations about our room smell like animals. I currently work as a Medical Technologist that is strict on sanitation. I have my own cleaning... Read more
Complaint from Renecia on 25 September 2020 about InTown Suites.
Everything this ridiculous the level of professionalism at this location. I have been here for over 9 months and Mike as well as most representatives at this location are very rude and unprofessional. I will be leaving and... Read more
Complaint from rumpylee on 25 September 2020 about InTown Suites.
My brother currently reside at In Town Suites in Dallas on Forest Lane and he has a serious bedbug problem in the room he has been assigned to. He has spoken to the manager on several occasions and the manager... Read more
Complaint from rumpylee on 25 September 2020 about InTown Suites.
My brother currently reside at In Town Suites in Dallas on Forest Lane and he has a serious bedbug problem in the room he has been assigned to. He has spoken to the manager on several occasions and the manager... Read more
Complaint from Brittanygarcia89 on 24 September 2020 about InTown Suites.
So I had a water table for my kids sitting outside. Mind you the water table has been sitting outside for 2 days and she noticed and never complained about it. But when I went outside to retrieve it to... Read more
Complaint from AngerMom22 on 24 September 2020 about InTown Suites.
My son had an service dog because he was diagnosed with autism and tourette's. His dog was used to keep him calm. The lady at the front desk said we had to get rid of his dog because she barked... Read more
Complaint from Destaneejanai on 23 September 2020 about InTown Suites.
When I arrived the Intown suites with the reservation the manager told me that my One bedroom was not available so I took the two bedroom and asked her when a one bed was available if she could let me... Read more
Complaint from rebeccaisley3@gmail.com on 22 September 2020 about InTown Suites.
I stayed at the hotel from September 3 until September 21. During the stay at the hotel, the room was only cleaned one time. I was given one set of towels which I had to wash. Sheets were changed once.... Read more
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