InTown Suites Complaint Sentiment: Neutral

Our sentiment meter has detected that InTown Suites complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with InTown Suites, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on December 4, 2023

InTown Suites complaint process

Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about InTown Suites?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

InTown Suites complaints chart

We have received 38 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.


InTown Suites complaint statistics

Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 199 ratings

How to contact the complaint department of InTown Suites?

Below, you will find the contact information for InTown Suites's complaint department. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1 (800) 553-9338

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InTown Suites reviews: (199)

Authentic experiences shared by our community for your benefit.

Water constantly cut,

Complaint from Big mama on 17 November 2023 about InTown Suites.

Water constantly cut off, this is a extremely miserable and bedeviling experience to constantly endure, restroom and sanatiry and cleanliness, rest and recover and peace of mind, no hot shower to unwind. It happens at the most wicked and unusual times,... Read more

Comments: 0

General manager

Complaint from JessieRenee32 on 24 October 2023 about InTown Suites.

General manager is talking about consumers without talking to them and cutting my hours he also doing other things on the property Read more

Comments: 0

Having a problem with intown suites

Complaint from Veronicaflores on 12 October 2023 about InTown Suites.

I've been complaining to them about all the water damage in my restroom this coming from the third floor they have yet to do anything about it it's been about 2 months now and still nothing's done but yet they... Read more

Comments: 0

Roach infected

Complaint from JenniferM850 on 08 October 2023 about InTown Suites.

I checked in Sat n had to leave Sunday due to the room being roach infested. I have my pics and videos as proof. I informed front desk that my baby had te from doctor stating he allergic and we... Read more

Comments: 0


Complaint from Jamie l on 26 September 2023 about InTown Suites.

Every time my husband and I turn around we are given a letter saying we are in violation and your reservation may not be extended due to the violation! They say we are in violation for talking to other... Read more

Comments: 0

Intown Suites Made Me Homeless Again And More

Complaint from Homeless Again on 20 September 2023 about InTown Suites.

I Was Asked To Leave A Local Women's Homeless Shelter (I Refused To Throw Away My Extra Clothes) I Had Stayed On The Streets 30 Days Which Included Sleeping At My Then Public Storage Space Then Sleeping At The Local Hospital... Read more

Comments: 0

Do stop friends we were discriminated against due to a premises liability lawsuit that was filed against them because they were having homeless people and trash on the stairwell I worn management about it several times we were one of... Read more

Comments: 0


Complaint from Irisa217 on 22 August 2023 about InTown Suites.

I had broken a window and was instantly kicked off the property because it was an accident. Not to mention I am not allowed to any other properties. Considering I spent almost a year at I town suites, have seen... Read more

Comments: 0

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