While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Brt.almendarez3O@gmail.com on 22 March 2024 about InTown Suites.
My fiance and I had reservations for room from the 8th to the 15th which we did check in for we were going to be leaving to Jersey at the end of our stay during the time we stayed here... Read more
Complaint from Nett115 on 19 March 2024 about InTown Suites.
I’m trying to teach cooperate due to the conditions of the room. First the front desk calls me after I book to ask if I could choose a different room because she didn’t want to clean another room, then proceeded... Read more
Complaint from Detrawn111 on 13 February 2024 about InTown Suites.
I was sleep I was woken up by bedbugs biting me I asked them can I get new sheets they said that was not allowed they came up to see about 11 AM he didn’t see anything but I have... Read more
Complaint from Rocco Daman on 13 January 2024 about InTown Suites.
I was Ready to pat rent at 1030. Was told to come back at 11. Came back no one there. Saw front desk manager was told to wait again while she finished her rounds. Still charged a Late fee. Was... Read more
Complaint from Lou Anne Murthy on 16 December 2023 about InTown Suites.
General manager, Luanne Murphey at 6067 Buford Highway, Intown suites has been rude from the very first contact that I’ve ever had with her. She doesn’t make opportunity to give my card to me in a timely manner on a... Read more
Complaint from Big mama on 17 November 2023 about InTown Suites.
Water constantly cut off, this is a extremely miserable and bedeviling experience to constantly endure, restroom and sanatiry and cleanliness, rest and recover and peace of mind, no hot shower to unwind. It happens at the most wicked and unusual times,... Read more
Complaint from Gentlmen1980 on 07 November 2023 about InTown Suites.
Management comes into my room when im not here to do safety checks.. in process I come back and money and valuable items are missing.. Management lying so they can get more money out occupants Read more
Complaint from JessieRenee32 on 24 October 2023 about InTown Suites.
General manager is talking about consumers without talking to them and cutting my hours he also doing other things on the property Read more
Complaint from Veronicaflores on 12 October 2023 about InTown Suites.
I've been complaining to them about all the water damage in my restroom this coming from the third floor they have yet to do anything about it it's been about 2 months now and still nothing's done but yet they... Read more
Complaint from JenniferM850 on 08 October 2023 about InTown Suites.
I checked in Sat n had to leave Sunday due to the room being roach infested. I have my pics and videos as proof. I informed front desk that my baby had te from doctor stating he allergic and we... Read more
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