InTown Suites Complaint Sentiment: Neutral

Our sentiment meter has detected that InTown Suites complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with InTown Suites, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

InTown Suites complaint process

Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about InTown Suites?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

InTown Suites complaints chart

We have received 26 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.

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InTown Suites complaint statistics

Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

204
Total complaints
204
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 204 ratings

How to contact the customer service of InTown Suites?

Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-553-9338
Contact form:

You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.

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InTown Suites reviews: (204)

Authentic experiences shared by our community for your benefit.

Harassing/overcharged

Complaint from Jamie l on 26 September 2023 about InTown Suites.

Every time my husband and I turn around we are given a letter saying we are in violation and your reservation may not be extended due to the violation! They say we are in violation for talking to other... Read more

Comments: 0
Rating:

Intown Suites Made Me Homeless Again And More

Complaint from Homeless Again on 20 September 2023 about InTown Suites.

I Was Asked To Leave A Local Women's Homeless Shelter (I Refused To Throw Away My Extra Clothes) I Had Stayed On The Streets 30 Days Which Included Sleeping At My Then Public Storage Space Then Sleeping At The Local Hospital... Read more

Comments: 0
Rating:

Do stop friends we were discriminated against due to a premises liability lawsuit that was filed against them because they were having homeless people and trash on the stairwell I worn management about it several times we were one of... Read more

Comments: 0
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DNR

Complaint from Irisa217 on 22 August 2023 about InTown Suites.

I had broken a window and was instantly kicked off the property because it was an accident. Not to mention I am not allowed to any other properties. Considering I spent almost a year at I town suites, have seen... Read more

Comments: 0
Rating:

Safety hazard

Complaint from Jtaylor2021 on 14 July 2023 about InTown Suites.

4604 wattbourne lane Louisville KY 40299 needs serious looking at they hire people that live here there is a maintenance guy and his wife who is a housekeeper who let's their kids like 5 of them from age 4 to... Read more

Comments: 0
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Scabies Spread

Complaint from Rocky72 on 30 June 2023 about InTown Suites.

I started to scratch intensely after sleeping at Wade Hampton Intown location it has been ed by my doctor. Since I didn’t know what I was dealing with, it spread unto my family Read more

Comments: 0
Rating:

Took to much money

Complaint from Darrett Cochran on 26 June 2023 about InTown Suites.

I paid my bill 6/24/23 for room 105. Cash app ed me 6/26/23 saying y’all updated my bill from $315.99 to $631.98 I have not changed rooms I have been in the same room since I arrived on this property. Read more

Comments: 0
Rating:

Michael Summerlin

Complaint from summerlin605@gmail.com on 20 June 2023 about InTown Suites.

The manager at inn town suit off 6040 knology way off moon rd the manager has the worst attitude I ever seen a manager have she has messed with me about my payments the whole whole time last night she... Read more

Comments: 0
Rating:

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