InTown Suites complaint: Unclean, infested with roaches

Complaint from Traveling nurse reported on 12 January 2021 about InTown Suites

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

First night, 1-10-21(Sunday after 7pm no receptionist)discovered room not properly clean(kitchen floor sticky, microwave dirty, carpet not vacuumed, bathroom not swept,, no tissue holder or garbage can, bedside table and lamp dirty, several screws and nails sticking out of the wall. 1-11-21 issued reported to front desk manager and was told no housekeeping available,will take care of issue tomorrow, no more rooms available until Wednesday, Now there’s an infestation of roaches in our room!

Suggested solution:

Refund for 2 nights stay and issue a new enhanced room

InTown Suites complaint Unclean, infested with roaches
InTown Suites complaint Unclean, infested with roaches
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