InTown Suites complaint: Money was taking

Name: Money was taking
Item: InTown Suites
Rating: 1
Author: Latelya

Open 10 Nov 2020 205 views Hotels / Motels

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Filed 10 Nov 2020 by Latelya

That’s in Montgomery Alabama October 30th and pay for a room that wasn’t up to code money wasn’t giving back the manager there was very rude call the police because I wanted my money back when I stood there I have no problem if it was a problem and anything had to be resolved they want to let me sit outside and wait on my ride

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Case details

Status: Open
Company: InTown Suites
Filed: 10 Nov 2020
Rating: 1/5
Desired resolution: To me he should just have gave me my money back but he was being very rude pretending like things was going wrong when it was I asked for bed change and he got very rude so when I got the police to come see the room wasn't right I don't think he should have his job because if you have to be rude to me like that and I coming thousand miles away I don't think that's a good way to treat someone. I stayed at a different hotel never received my money back. I sent a paper of my hotel stay a Quality inn. I was not in town suite for 7 day. I deserve my money back.
Problem: Refund refused for substandard room
About: hotel room

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Company notified
Company replied
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10 Nov 2020 Complaint filed and published
10 Nov 2020 Message from Bizzy: we notified InTown Suites about this complaint.

See all 205 InTown Suites complaints

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