While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 11, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 31 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Aldebaran on 04 January 2021 about Uber.
Twice in the last 3 weeks, I have had 2 different drivers report me after the ride that I was not wearing a mask when I rode in their car. THIS IS AN ABSOLUTE LIE!! I have absolutely no... Read more
Complaint from ggaj3@yahoo.com on 02 December 2020 about Uber.
I scheduled a ride hours before I needed to be picked up. My driver sent me a message that he was on his way and then the app said that they were looking for another driver. I eventually got... Read more
Complaint from moaner on 03 November 2020 about Uber.
Some idiot has parked an uber bike against the railings of my home. not on only is it causing a light issue and obstruction it is blocking the fire escape for the residents of the building. DANGEROUS! Please get it... Read more
Complaint from Caitlin on 02 November 2020 about Uber.
Hi there, on Thursday 29th October 2020, a group of us took and Uber home. Unfortunately there was an unavoidable incident where damage was caused to the exterior of the vehicle which would need to be cleaned. However, this would... Read more
Complaint from Zault on 09 October 2020 about Uber.
Hello, my name is Zach and I’m reaching out to Uber because they are charging extreme charges and prices are really high one way and really cheap the way back. Ex Charleston Sc-Mount Pleasnt Sc should be 11-15 min... Read more
Complaint from Uberman on 04 October 2020 about Uber.
I am Uber Driver I can only afford 7 day insurance Uber take 4 days to review an insurance document I have even tried submitting in advance but they are useless and take even longer. I would like uber to pay for my... Read more
Complaint from G.W on 03 September 2020 about Uber.
I got picked up from Weston Southampton taking me to west end Southampton and my taxi was £28 .. which was so so expensive... should of cost around £15 ... and the thing was it was the first time... Read more
Complaint from Erinman33 on 16 August 2020 about Uber.
Schedule a ride for 9:00 AM. 914. Driver never showed up no notification of any kind Read more
Complaint from sudhirgandhi on 31 July 2020 about Uber.
It cost or charged 1 mile trip $189.00 From Walmart Grocery store near my home. The address is 11516 West 77th Street Lenexa Kansas 66214 Read more
Uber eats driver stole my food. I was tracking him on the app and saw him go in the wrong direction. as soon as I messaged him he cancelled the order. I was charged for the order. Read more
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