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Uber complaint: fair overcharged

Open 128 views Public Transport

Filed 8 Apr 2022 by Dmitry

Hi,
My parents took an Uber trip on Thursday, April 7th, from the hospital to their residence. The trip took twice the distance and three times the time. I think that was done on purpose to hike up the fair.
You can compare two similar trips:
Monday, April 4th: total distance: 0.94 miles, total time: 5 minutes.
Thursday, April 7th: total distance: 1.83 miles, total time: 17 minutes.

You can compare the map for the above trips. On Thursday, the driver made few circles around the block even though the car was already by their house.

Monday Trip: License Plate: T761375C, FHV License Number: 5857546, Driver’s TLC License Number: 5703968. Total trip fair: $14.02
Thursday Trip: License Plate: T734308C, FHV License Number: 5787866, Driver’s TLC License Number: 5984258. Total trip fair: $21.99.

The driver on Thursday took advantage of an old couple and over charged them on purpose.

Attached please find two trip maps where you can see the difference

Uber complaint: fair overcharged
Photo Dmitry uploaded with this complaint

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