Uber complaint: Driver cancelled ride when he got to the site
Filed 7 Apr 2022 by Bobbi
Demario, who was scheduled to pick up my parents at the address listed above today around 2:33 p.m., abruptly cancelled the ride when he was right at the site leaving me to have to schedule another Uber ride for my parents which cost me more money. My dad, who is 92 years old and is recovering from cancer, and my mother, who is 80 and helps my dad get around, needed a ride home from the dr. appointment which is why I scheduled the Uber ride. Demario baling on the ride when he was at the building is unacceptable and caused my elderly parent to have to wait an additional 30 minutes to get another ride. David, the driver who picked them up, gave them excellent service.
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