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Uber complaint: Driver cancelled my trip right in front of me and then charged me $10.00

Open 105 views Public Transport

Filed 5 Apr 2022 by Rachel

I am very angry to be charged $10.00 when the UBER driver cancelled my trip right in front of me, sped off then charged me $10.00. The incident occurred at 9.32pm on the 2422. The UBER driver receipt states Driver name Sharon. 105 Beattie St Balmain 2041 to 41 Rowntree st Balmain.

When she cancelled my trip is was outside 24 Phillip st Balmain so the trip receipt is wrong.

This is disgraceful and very unprofessional of the UBER driver to cancel herself, speed off then charge me $10.00. I would like to report her and I would like my $10.00 credited back to me.

You can contact me on 0435 745 778 Thank you
Rachel sutherland

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