Skip to content
File a complaint

Bank statement charge

What is the UBER TECHNOLOGIES charge on my bank statement?

Who charged you

Uber rides, Uber Eats and Uber One

UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership. The charge is usually a trip, a food or grocery order, an Uber One renewal, or a temporary hold that is replaced by the final amount.

Bizzy online

Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Uber.

How it can show on a statement

  • UBER TECHNOLOGIES
  • UBER TECHNOLOGIES INC WILMINGTON DE
  • UBER *TRIP
  • UBER *EATS
10 more ways it shows
  • UBER *ONE
  • UBER* PENDING
  • UBER BV
  • UBER *TRIP HELP.UBER.COM
  • UBER TECHNOLOGIES INC
  • UBER *EATS PENDING
  • UBR* PENDING
  • UBR* PENDING.UBER.COM
  • UBERBV AMSTERDAM
  • UBER UK EATS

Find out what it was

  1. Open the Activity tab in the Uber app and match each ride or Uber Eats order with the date and amount.

  2. Check the Uber One section of your account for an active membership and its renewal date.

  3. Search your email for Uber trip and order receipts from that day; tips and fare changes appear on the receipt.

  4. In your card app, see whether the line is still pending: a hold can stay there for up to two weeks before it drops off, depending on your bank.

  5. Review the saved payment methods and any family or business profiles on your Uber account, and ask anyone who might use your card.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Uber, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “UBER TECHNOLOGIES”?

Many banks show Uber's legal company name instead of the app: Uber Technologies Inc in the US, sometimes with Wilmington DE added because Uber is incorporated in Delaware. On many UK statements the payment comes from Uber BV, Uber's Dutch company, so a ride at home can look like a foreign charge.

When the line says UBER with a short tag, the tag tells you the service: TRIP for a ride, EATS for an Uber Eats order, ONE for the membership and PENDING for a hold that is not final yet.

Why you might see this charge

  • A ride you or someone using your account took, billed at the final fare.
  • An Uber Eats delivery or pickup order, including grocery orders.
  • An Uber One membership renewal, commonly $9.99 a month in the US, often right after a trial ended.
  • A temporary hold for the upfront price, shown as pending and then replaced by the final charge, which can look like a double charge.
  • A fare that changed after the trip (route change, tolls, wait time) or a tip added later, posted as a separate amount.
  • A cancellation or cleaning fee, or a trip or order by someone else using your account or saved card.

Is UBER TECHNOLOGIES legit?

Real: Uber is a publicly listed company, and these are its own billing names for rides, Uber Eats and Uber One.

Fake Uber receipts and texts about refunds or account problems are common lookalikes. Check every charge in the Activity tab of your own Uber app, never through a link in a message.

What people told us about charges from Uber

69 complaints about Uber on Complain.biz are about a charge.

I have received unknown charge from uber eats of R324.80 and Uber for transportation of R50.I would be glad if I get my money back.

Unknown charge

So it would be impossible for Uber to have found an un-lost wallet, Uber then claimed fraudulently to have returned the wallet that was never lost, and unlawfully charged me an additional twenty dollars for absolutely nothing.

Defrauded by Uber

Other charges people look up

On your statement Who charged you What it usually is
CTLP*INREACH InReach (Sodexo) CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader.
DD/BR Dunkin' DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee.
DD *DOORDASH DoorDash DD *DOORDASH is DoorDash, the food and grocery delivery app.
IC* INSTACART Instacart IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you.
CTLP*CANTEEN VENDING Canteen CTLP*CANTEEN VENDING is Canteen, the vending and workplace snack company that is part of Compass Group, paid through a…
365 RETAIL MARKETS TROY MI 365 Retail Markets 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or…
SegpayCS.com Segpay SegpayCS.com or SegpayEU.com is Segpay, a Florida payment company that bills for subscription websites, many of them…
Prime Video Channels Prime Video Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime.

Look up another charge →

Questions about UBER TECHNOLOGIES

Is Uber Technologies the same as Uber?

Yes. Uber Technologies Inc is the legal name of Uber, so rides, Uber Eats orders and Uber One can all show under it.

Why did Uber charge me $9.99?

In the US, $9.99 is usually the monthly Uber One membership, often taken after a trial ended. The Uber One section of your account shows the plan and the renewal date.

Why did Uber charge me twice?

Often one line is a pending hold for the upfront price and the other the final charge; the hold drops off on its own. A fare change or a tip added after the trip can also post as a second, smaller amount.

What can I do about an Uber charge I did not agree to?

File a complaint on Complain.biz. We write it with you and send it to Uber, so you do not have to chase it yourself.

Based on

  • Uber Help: Why is there a pending charge on my account?
  • Uber blog: Authorisation holds when you request a trip using the Uber app
  • Uber Help: My account has a charge from someone else
  • StatementDecoder: Uber charges (UBER *TRIP, UBER *ONE, UBER* PENDING, later adjustments)
  • Emma: Who charged me? Uber (UK descriptors, UBER BV)
  • Emma: Who charged me? Uber Eats (UK descriptors)
  • Brex charge finder: Uber (UBR*PENDING.UBER.COM, Uber One amounts)

Charged without asking?
File a complaint about Uber.