Bank statement charge
What is the CTLP*INREACH charge on my bank statement?
Who charged you
InReach Sodexo's vending machines and workplace markets
CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader. The charge is usually a snack, drink or meal bought by tapping or swiping a card at an InReach vending machine or self-checkout market at work, in a hospital or on a campus.
How it can show on a statement
CTLP*INREACHCTLP*INREACH BETHESDA MDINREACH NORTHBETHESDA MDINREACH AT SODEXO
Find out what it was
- 1
Match the date and amount with a snack or drink from a machine; these lines are usually a few dollars, and some are under $1.
- 2
Think of the places with vending machines or a break room market you visited that day: your workplace, a hospital, a campus or a factory.
- 3
Check whether the line is still pending: a hold of up to $5 drops to the real price once the payment posts.
- 4
If you paid with Apple Pay or Google Pay, open that wallet to see the exact time of the purchase.
- 5
Ask anyone who uses your card whether they bought something from a machine.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to InReach (Sodexo), so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “CTLP*INREACH”?
CTLP comes from Cantaloupe, the company InReach chose for the card readers on its machines and markets; the letters were Cantaloupe's stock ticker. Cantaloupe's prefix comes first and the operator's name follows, so the line says INREACH and not the office, hospital or campus where you bought something. Some lines add BETHESDA MD. Neither company explains this on its pages, but Sodexo, the parent company of InReach, has its North American head office in North Bethesda, Maryland, and InReach announcements are dated from Bethesda, so the city is most likely the seller's base and not where the machine stands.
InReach is Sodexo's convenience business: vending machines, micro markets, office pantries and coffee at workplaces, campuses and health sites. It agreed to move all its branches onto Cantaloupe's system and has bought several local vending companies, so a machine you have used for years can start to show CTLP*INREACH after a change of operator. The name has nothing to do with Garmin's inReach satellite messenger.
Why you might see this charge
- A snack, drink or meal from an InReach vending machine at work, in a hospital or on a campus.
- A purchase at a self-checkout micro market in a break room, paid by card or a mobile wallet.
- A pending hold of up to $5 that changes to the actual price once the payment posts, usually 24 to 72 hours later.
- Several small lines on one day, one for each purchase at the machine.
- A machine you have used for a long time that got a new operator: InReach has taken over several local vending companies, so the name on your statement changed.
- A family member or coworker using your card at a machine.
Is CTLP*INREACH legit?
InReach is a real business, part of Sodexo, the food services company with its North American head office in North Bethesda, Maryland. Cantaloupe is the card reader company behind the CTLP prefix. A CTLP*INREACH line is usually a small purchase that you or someone using your card made at a machine or break room market.
People do report holds far above what they bought and the same purchase posting more than once; a hold should drop to the real price within a few days. If an email or text that uses the InReach or Sodexo name asks you to confirm a payment or claim money through a link, do not use the link.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| DD/BR | Dunkin' | DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee. |
| DD *DOORDASH | DoorDash | DD *DOORDASH is DoorDash, the food and grocery delivery app. |
| IC* INSTACART | Instacart | IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you. |
| CTLP*CANTEEN VENDING | Canteen | CTLP*CANTEEN VENDING is Canteen, the vending and workplace snack company that is part of Compass Group, paid through a… |
| 365 RETAIL MARKETS TROY MI | 365 Retail Markets | 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or… |
| UBER TECHNOLOGIES | Uber | UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership. |
| Epoch.com | Epoch | Epoch.com is Epoch, a US payment company that bills for thousands of subscription websites, including adult-content… |
| BUYGOODS | BuyGoods | BUYGOODS is BuyGoods Inc., a US company registered in Delaware that sells health and wellness products, such as… |
Questions about CTLP*INREACH
What is CTLP*INREACH on my credit card?
It is a purchase from an InReach vending machine or self-checkout market, paid by card. InReach is part of Sodexo, and CTLP stands for Cantaloupe, the company whose card reader took the payment.
Why does CTLP INREACH say Bethesda, MD?
Neither InReach nor Sodexo says. North Bethesda, Maryland, is where Sodexo, the parent company of InReach, has its North American head office, so the city on the line is most likely the seller's base and not the place of the machine. The purchase can have been made far from Maryland.
Why was I charged more than I paid at the machine?
Often it is a hold: Cantaloupe card readers can hold up to $5 when you tap or swipe, and the line changes to the actual price within 24 to 72 hours. If the higher amount stays after that, or one purchase posted twice, you can file a complaint.
Is CTLP*INREACH my Garmin inReach subscription?
No. Garmin's inReach is a satellite messenger. A line that starts with CTLP* comes from a Cantaloupe card reader on a vending machine or market, so CTLP*INREACH is Sodexo's InReach.
What if I did not agree to a CTLP*INREACH charge?
File a complaint on Complain.biz. We write it with you and send it to InReach, so you do not have to chase it yourself.
Based on
- State of Delaware open data: state employee card transactions (CTLP*INREACH lines, Mar 2025 to Apr 2026, Fast Food Restaurants)
- Inreach, Northbethesda, Md card charge: shared statements and replies (Reddit)
- About InReach: vending, micro market, pantry, coffee and water services, part of Sodexo (InReach)
- Frequently asked questions: payment methods, companies now part of InReach (InReach)
- InReach convenience retail services for workplaces, campuses and health facilities (Sodexo)
- Sodexo's InReach acquires Capitol Vending and Coffee, dated Bethesda, Maryland (Sodexo)
- Sodexo's InReach chooses Cantaloupe's business and payments platform for all 18 branches (Business Wire)
- USA Technologies officially launches as Cantaloupe, Inc., ticker CTLP (Business Wire)
- Customer FAQs: I do not recognize the business name on my statement; pending amounts clear in 24 to 72 hours (Cantaloupe)
- Pre-authorization FAQs: hold of up to $5 on Cantaloupe card readers (Cantaloupe)
- Sodexo opens its new North American headquarters in North Bethesda, Maryland (Sodexo)