Bank statement charge
What is the DD/BR charge on my bank statement?
Who charged you
Dunkin' and Baskin-Robbins a combined store
DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee. It is usually coffee, donuts, ice cream or a cake bought at one of these combined stores, and it is not DoorDash.
How it can show on a statement
DD/BRDD/BR #[store number]DD/BR #[store number] Q35
Find out what it was
- 1
Match the store number and any city on the line with Dunkin' or Baskin-Robbins locations you or your household visited.
- 2
Check paper or emailed receipts from that week; the store number on the receipt usually matches the statement.
- 3
If you order ahead in the Dunkin' app, check its order history for the same amount.
- 4
Compare the time and amount in your card app with your routine, such as a morning coffee stop.
- 5
Ask anyone who uses your card whether they stopped at a Dunkin' or Baskin-Robbins.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Dunkin', so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “DD/BR”?
Combined stores bill under the joint short code DD/BR and a store number instead of either brand name. DD stands for Dunkin' Donuts, the brand's old full name, and BR for Baskin-Robbins, so a purchase from only the Baskin-Robbins side shows the same code.
Many lines put Q35 after the store number, a code no public source explains.
Why you might see this charge
- Coffee, food or drinks bought at a combined Dunkin' and Baskin-Robbins store, in the store or at the drive-thru.
- Ice cream, a sundae or an ice cream cake from the Baskin-Robbins side of the same store.
- A purchase by someone else who uses your card, such as a family member.
- A charge that posts a day or more after the visit, so the statement date does not match your memory.
Is DD/BR legit?
DD/BR is the normal code for real Dunkin' and Baskin-Robbins stores, most of them run by local franchisees. It has nothing to do with DD *DOORDASH, which is DoorDash.
Lookalikes are texts promising a Dunkin' reward or refund that ask for card details through a link. Check a purchase against your own receipts and the Dunkin' app, never through a link in a message.
What people told us about charges from Dunkin'
14 complaints about Dunkin' on Complain.biz are about a charge.
I explained I ordered an ice coffee and bagel, I was told my order didn't come up in the system, I explained I wanted a refund for the HOT COFFEE I paid for and didn't order and requested the items I did order.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| DD *DOORDASH | DoorDash | DD *DOORDASH is DoorDash, the food and grocery delivery app. |
| IC* INSTACART | Instacart | IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you. |
| CTLP*CANTEEN VENDING | Canteen | CTLP*CANTEEN VENDING is Canteen, the vending and workplace snack company that is part of Compass Group, paid through a… |
| 365 RETAIL MARKETS TROY MI | 365 Retail Markets | 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or… |
| UBER TECHNOLOGIES | Uber | UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership. |
| CTLP*INREACH | InReach (Sodexo) | CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader. |
| ACI* | ACI Payments (Speedpay) | ACI* or SPEEDPAY is a bill paid through ACI Payments, part of ACI Worldwide, which runs Speedpay and was once called… |
| LC INTERNATIONAL LTD | LC International | LC INTERNATIONAL LTD is the company behind Ladbrokes, Coral, Gala, Foxy Bingo and other Entain betting and gaming sites. |
Questions about DD/BR
What does DD/BR mean on my bank statement?
DD/BR stands for Dunkin' Donuts and Baskin-Robbins. It is a purchase at a store that sells both brands, followed by the store's number.
Is DD/BR the same as DoorDash?
No. DoorDash charges show as DD *DOORDASH or DOORDASH. DD/BR is a Dunkin' and Baskin-Robbins store.
What does Q35 mean after DD/BR?
No public source explains Q35. It appears on the lines of some combined stores and does not change what the charge is: a purchase at that Dunkin' and Baskin-Robbins store.
What if I did not agree to a DD/BR charge?
File a complaint on Complain.biz. We write it with you and send it to Dunkin', so you do not have to chase it yourself.
Based on
- Franchising.com: Dunkin' and Baskin-Robbins growth with multi-brand locations
- San Antonio Current: First Dunkin' and Baskin-Robbins combination store opening
- State of Delaware open data: state employee card transactions (DD/BR and DUNKIN lines with the same store numbers)
- Dunkin' Brands note purchase agreement: DD/BR used for Dunkin' Donuts and Baskin-Robbins
- ScamCharge: DD/BR # (SERP top result)