Bank statement charge
What is the IC* INSTACART charge on my bank statement?
Who charged you
Instacart
IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you. The charge is usually an order from the store named after it, the Instacart+ membership fee (shown as SUBSCRIP), or a temporary hold before the final total.
How it can show on a statement
IC* INSTACARTIC* INSTACART*[number or store]IC* INSTACART*SUBSCRIPIC* INSTACART*ALDI
3 more ways it shows
IC* COSTCO BY INSTACARCOSTCO BY INSTACARTINSTACART*[number]
Find out what it was
- 1
Open your order history in the Instacart app or website and match the store, date and amount.
- 2
Check the Instacart+ section of your account for an active membership and its renewal date.
- 3
Look in your email for the order receipt, which lists replacements, refunds and the final total.
- 4
In your card app, check whether the line is still pending; a hold usually drops when the final total posts.
- 5
Ask anyone who shares your Instacart login or card whether they placed an order.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Instacart, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “IC* INSTACART”?
Instacart takes the payment, not the supermarket, so the line often starts with its short prefix IC*, and long lines are cut off, as in IC* COSTCO BY INSTACAR. The Instacart+ membership shows as SUBSCRIP, short for subscription.
Some banks also label an Instacart charge as recurring: Instacart's payment processor can mark the first charge on a card that way, so the card can be charged again without being entered each time.
Why you might see this charge
- A grocery delivery or pickup order from the store named after IC*.
- An Instacart+ membership fee, monthly or yearly, often right after a trial ended.
- A temporary hold set slightly above the estimated total to cover replacements and weighed items, released after delivery or cancellation.
- A final total that changed because items were replaced, removed or weighed differently, or because the tip was changed after delivery.
- An order placed by someone else on a shared account or with your saved card.
Is IC* INSTACART legit?
Real: Instacart is a publicly listed grocery delivery company, and IC* is its own billing prefix.
Fake shopper messages and texts sometimes use the Instacart name. Check charges in your own Instacart account, never through a link in a message.
What people told us about charges from Instacart
124 complaints about Instacart on Complain.biz are about a charge.
I understand that process, however my statement is now showing double charges of $185 each ($370) for a $158 and they are saying its only temporary however, they are now actual charges that have reduced my balance by $370 instead …
Refused to refund me for the service fee and tip fee, I never agree on.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| CTLP*CANTEEN VENDING | Canteen | CTLP*CANTEEN VENDING is Canteen, the vending and workplace snack company that is part of Compass Group, paid through a… |
| 365 RETAIL MARKETS TROY MI | 365 Retail Markets | 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or… |
| UBER TECHNOLOGIES | Uber | UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership. |
| CTLP*INREACH | InReach (Sodexo) | CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader. |
| DD/BR | Dunkin' | DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee. |
| DD *DOORDASH | DoorDash | DD *DOORDASH is DoorDash, the food and grocery delivery app. |
| PAYPAL * | PayPal | PAYPAL * means you paid a business through PayPal, or a business took your card payment through PayPal. |
| TST* | Toast | TST* means you paid a restaurant, bar or cafe that uses Toast, a checkout and payment system built for restaurants. |
Questions about IC* INSTACART
What is IC* INSTACART*SUBSCRIP?
It is the Instacart+ membership fee, charged monthly or once a year, often after a trial ends. The Instacart+ section of your account shows the plan and the renewal date.
Why did Instacart charge me $99?
A charge of about $99 is usually a yearly Instacart+ membership, often taken when a trial ended. Check the Instacart+ section of your account for a yearly plan.
Why did Instacart charge me twice?
Often one line is a temporary hold and the other the final total, which can differ when items were replaced or weighed. The hold usually drops off once the final amount posts, though some banks take a few extra days.
What can I do about an Instacart charge I did not agree to?
File a complaint on Complain.biz. We write it with you and send it to Instacart, so you do not have to chase it yourself.
Based on
- Instacart Help (Canada): Unknown charges, recurring payments, and other authorizations
- Ramp charge finder: Instacart charges (descriptor list)
- Instacart Help: View receipts and charges (temporary hold, tips changed after delivery shown as a separate charge)
- State of Delaware open data: state employee card transactions (IC* INSTACART, SUBSCRIP and COSTCO BY INSTACART lines)