On this page you can see which complaints are submitted about Instacart.
Whatever your complaint about Instacart is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Instacart complaint' button.
2. Describe your complaint in detail, and suggest how Instacart should resolve it.
3. Submit your complaint directly to Instacart and mention that you posted your complaint on Complain.biz
Complaint from Brett Belton on 20 June 2021 about Instacart in category Supermarkets / Grocery Stores
Customer claimed an item was missing that was there. She gave me a bad rating, and now I’m not seeing batches as a result Read more
Complaint from Alandm on 20 June 2021 about Instacart in category Supermarkets / Grocery Stores
I rate this a solid ZERO! My third time wasn’t a charm. Folks at other end of call are useless. Email answers in 24 hours which doesn’t help at all! Once I placed in my 36 item order at... Read more
Complaint from Rbm61 on 15 June 2021 about Instacart in category Supermarkets / Grocery Stores
Your rating system is not fair first every time I talk to a representative they say how wonderful my rating is and I should be getting Bashas now all the sudden I'm being told is horrible and that's why I'm... Read more
Complaint from Amk on 12 June 2021 about Instacart in category Supermarkets / Grocery Stores
Today, I had to carry 2 cartons of water up 2 flight of stairs because the customer resided in an apartment complex. Then, for me to check my earnings, the customer did not even leave a tip. I got paid... Read more
Complaint from Packersmommy75 on 09 June 2021 about Instacart in category Supermarkets / Grocery Stores
So I've been working for instacart now about three years. I have never had a bad review I worked my butt off for them even though the Covid pandemic. I always was representing Instant cart to my fullest. Then... Read more
Complaint from heatherlvd@yahoo.com on 05 June 2021 about Instacart in category Supermarkets / Grocery Stores
Hi today I ordered an aldi delivery through instacart. I was charged $30 for a piece of salmon instead of the marked price $ 7.40. I think they put the wrong quantity in. they put in 4 pounds instead... Read more
Complaint from Lisaandgrayson on 05 June 2021 about Instacart in category Supermarkets / Grocery Stores
The food bag was filled with bugs and cobwebs Read more
Complaint from Barbara Alley on 03 June 2021 about Instacart in category Supermarkets / Grocery Stores
I didn't get the corn charged $9. Only got one package of tomatoes Read more
Complaint from Willa on 02 June 2021 about Instacart in category Supermarkets / Grocery Stores
I went shopping at an Aldis and the shoppers card was declined for some reason. I recall reading a section about reimbursements so I utilize my own account in the amount of $79.26 I wait the allotted time and it... Read more
Complaint from Momofsix2010 on 27 May 2021 about Instacart in category Supermarkets / Grocery Stores
I have a full-time job not just instacart I have not been working for his card there is no money in my account I remember one Saturday looking at instacart to see if there was any orders and I took... Read more
