On this page you can see which complaints are submitted about Instacart.
Whatever your complaint about Instacart is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Instacart complaint' button.
2. Describe your complaint in detail, and suggest how Instacart should resolve it.
3. Submit your complaint directly to Instacart and mention that you posted your complaint on Complain.biz
Complaint from CJ2021 on 22 September 2021 about Instacart in category Supermarkets / Grocery Stores
Instacart deactivated my shopper account saying I failed to deliver 2 orders which isn't true. I replied to the email they send to try to tell them that was not true. They literally reapplied a few minutes later saying that... Read more
Complaint from Rita rush on 20 September 2021 about Instacart in category Supermarkets / Grocery Stores
Was smell of weed an nasty attitude, lady name always sherita Jackson Read more
Complaint from Uralriver on 18 September 2021 about Instacart in category Supermarkets / Grocery Stores
Driver did not come to my door for delivery, saying not delivering to doors at apartments. (Lazy?) Also, my frozen items were soft. I live 1.5 miles from Ralph’s. Read more
Complaint from Patrick Byrns on 12 September 2021 about Instacart in category Supermarkets / Grocery Stores
Didn't get half of my groceries and still charged same amount. Driver was lost and didn't know the area. Read more
Complaint from byarborough2@verizon.net on 10 September 2021 about Instacart in category Supermarkets / Grocery Stores
AFTER RECEIVING MY CARD AND ACCOUNT TO START DELIVERY FOR YOUR COMPANY ITS NOW TELL ME MY BACKGROUND CHECK DIDNT CLEAR CAN'T GET A ANSWER FROM ANOTHER PARTY ... Read more
Complaint from ButtercupJenCan on 04 September 2021 about Instacart in category Supermarkets / Grocery Stores
I ordered ice cream which the driver left in the heat. I have sent 2 pics and they still are lying about it. I want my $70 back Read more
Complaint from Angelbear on 02 September 2021 about Instacart in category Supermarkets / Grocery Stores
The instacart shoppers are so rude! They run other customers over. Are rude to us workers and always cramming their phones in are faces saying give me this! Or they jump in line while you doing a customers order saying... Read more
Complaint from Ashleykern09 on 01 September 2021 about Instacart in category Supermarkets / Grocery Stores
A customer cancelled the order after I had already shopped for it and was about to deliver. So I completely the order and then instacart calls me telling me that my account was deactivated but would be up and running... Read more
Complaint from Wemac40 on 30 August 2021 about Instacart in category Supermarkets / Grocery Stores
Instacart has yet to remove my lowest ratings. I’ve completed 112 orders since my lowest rating and was promised it would be fixed. Nearly two months later, the same two ratings remain. Read more
Complaint from Overtaxing on 28 August 2021 about Instacart in category Supermarkets / Grocery Stores
I live in Alberta Canada and we have 5% GST (goods and services tax) here. When I shop using Instacart (which I do regularly), Instacart is charging taxes that do not exist here where I live. I am... Read more
