I am a shopper and like most I work very hard to keep my reviews up, but that is hard when the customer said that they didn't receive something and they did. I will report it as a fraud because... Read more

A customer complained to Instacart that I never delivered their order when I did. I had picture proof of the delivery in front of their door and GPS location proof as well. I went to appeal it with this information,... Read more

On December 18, 2020, I asked for two packages of salted pollock. One was pollock filet and the other pack was tropical police filet. I realized that they had never been delivered. It seems as though I was charged for... Read more

I've cancelled my annual subscription due to the previous the lack of service from the company and on the drivers part; I was literally walking up to my yard and the driver returned my items because I didnt... Read more

Today we had an Insta cart shopper trying to pay with Google pay and the payment was not going through our system but it had gone through Instacart. We told the customer that we were informed that they could no... Read more

Hi, I am contacting you on behalf of the way you issue refunds. I don't like have a credit put on my account. I would prefer to have my money put back where it came from instead of having... Read more

I placed a 2 hour order around 3:20pm today 1-9-21 and was informed that my groceries would be delivered by 5:25. My shopper started shopping at Fred Meyers and I was being notified of item changes. At 4:10,... Read more

I work hard at trying to give the best service to customers. Occasionally I receive a lower rating than 5 stars that really hurts my rating and chance at seeing higher paying batches. The problem I have with this is... Read more

Instacart Stephanie B utilized my credit card for additional unauthorized purchases Read more

I found out what's behind our missing items, damaged items are yours instacart. And it's our tips or the lack thereof causes our pain and loss of funds and or products. I have conveyed my understanding to publix and the... Read more
