ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

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ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

No Stock for Items in Sale Flyer

Complaint from str8nup4me@aol.com on 26 February 2024 about ShopRite.

This is the SECOND time I am complaining and no one has gotten back to me.. I am trying to purchase an item in your flyer. This is the SECOND time it is in the flyer in the... Read more

Comments: 0
Rating:

Spoiled Milk/Insulting Manager

Complaint from valued customer 47111259030 on 24 February 2024 about ShopRite.

This evening my husband and I bought a bottle of organic milk at the The Shoprite in New Paltz, New York. I opened it at home and it was SPOILED. I returned to Shoprite to returned the spoiled milk. I... Read more

Comments: 0
Rating:

Digital coupon scam

Complaint from Shopwrong on 20 February 2024 about ShopRite.

ShopRite digital coupons are a scam, this store was once a good neighborhood store. They mark the items on sale like ice cream 2 for 7.00 but when you get to the register they tell you it's a digital coupon... Read more

Comments: 0
Rating:

Milk

Complaint from Prettylicious on 13 February 2024 about ShopRite.

Greetings I bought milk yesterday only to find that expiring date is far but it was sour inside Read more

Comments: 0
Rating:

Bad and disrespectful customer service

Complaint from Lou Bottoni on 04 January 2024 about ShopRite.

Returned outdated product at courtesy desk to replace with more current. Made exchange after agent originally balked. Unknowingly I got a bigger size and paid extra 3 dollars ok. Later while shopping i noticed the same size as original and... Read more

Comments: 0
Rating:

Belongings missing from the parcels counter

Complaint from 0825581172 on 23 December 2023 about ShopRite.

My parcels [clothes] went missing from the parcels counter on 2023/12/21. The Area manager was in the store and I explained what happen. I was advised by 2 managers to get slips of the items and get back to the... Read more

Comments: 0
Rating:

No advertised product, yet no raincheck

Complaint from Standish on 30 November 2023 about ShopRite.

Went to ShopRite on 11/25/23 to purchase three (3) Palmolive 32.5 ounce bottles for $3.00. No product was available.Coupon specified that this price was only good for 2 days , November 24,25, 2023. Customer service refused to issue rain check,... Read more

Comments: 0
Rating:

aggressive, rude deli employee

Complaint from donna shapiro on 21 November 2023 about ShopRite.

Today at approximately 2pm, my husband and I were shopping in a Shoprite store. This letter is to express my dissatisfaction with the treatment received from an employee at the deli counter. He was a short, elderly man with extremely... Read more

Comments: 0
Rating:

Diwali sale no products

Complaint from Mani on 05 November 2023 about ShopRite.

I went to pick up the Diwali products on sale. Not one product was available in the aisle. Talk to the manager she lied saying it was sold. The girl in customer service told me never came in. This is... Read more

Comments: 0
Rating:

Unfair Suspension

Complaint from Minnie Douglass on 08 October 2023 about ShopRite.

An employee left her work area continues to come to my space to raise her voice at me. After tolerating this for over 2 weeks, I lost my temper while reporting it. I was suspended but nothing happened to... Read more

Comments: 0
Rating:

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