Bank statement charge
What is the SegpayCS.com charge on my bank statement?
Who charged you
Segpay billing for adult-content, dating and other subscription sites
SegpayCS.com or SegpayEU.com is Segpay, a Florida payment company that bills for subscription websites, many of them adult-content, cam and dating sites, under its own name. Most often it is a site membership, or a trial that rolled on at the full price; sometimes another person used your card.
How it can show on a statement
SegpayCS.comSegpayEU.comSEGPAY.COM* [SITE NAME]SEGPAYEU.COM* [SITE NAME]
1 more way it shows
SEGPAYUK.COM* [SITE NAME]
Find out what it was
- 1
Search your inbox and spam folder for Segpay and for the exact amount; Segpay sends an email receipt to the address used at sign-up.
- 2
Read the short name after the asterisk: it is the name the site chose for statements, often a shortened site or program name.
- 3
Count back one membership term from the charge date and look for a sign-up or a trial on that day; a renewal repeats the term first chosen.
- 4
If there are several Segpay lines on one date, check whether more than one site was joined at once; each purchase gets its own line.
- 5
Ask anyone who can use your card, including through a saved browser profile, whether they signed up for a site near that date.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Segpay, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “SegpayCS.com”?
Segpay takes the payment and runs the billing for the sites that use it, so its name goes on your statement instead of the site's. Its terms say SegpayCS.com or SegpayEU.com appears for every charge, and if you join more than one of its sites in one checkout, each purchase shows as a separate line.
A site can also add a short name of its own after an asterisk, as in SEGPAY.COM*, SEGPAYEU.COM* or SEGPAYUK.COM* followed by a short name, which Segpay asks sites to keep to nine characters or fewer, depending on whether the site signed up with Segpay in the US, the EU or the UK. That short name is usually a cut-down site, program or product name, and it is the best clue to who sold you the membership.
Why you might see this charge
- A membership to an adult-content, cam, fan or dating site that renewed for the same term as the first one.
- A trial or introductory offer that renewed at the stated membership rate because the cancellation did not reach Segpay 24 hours before it ended.
- A reserved-funds hold for the plan price, set when a trial begins, which the bank may take seven to ten days to lift after a cancellation.
- Several lines on one date because more than one site was joined in the same checkout.
- Extra purchases made inside a site you already joined, which Segpay bills to the same card.
- A purchase by someone in your household who used your card or a browser where it is saved.
Is SegpayCS.com legit?
Yes. Segpay is the trading name of Toccata, Inc., a Florida company, with related companies named Segregated Payments in the UK, Ireland and Australia. A SegpayCS.com or SegpayEU.com line is normally a real purchase from a site that bills through it. The renewal and trial terms are set by that site, which is why a genuine charge can still be unexpected.
A message that carries the Segpay name but asks you to sign in or confirm card details through a link did not come with a purchase. The real receipt is already in the inbox you used at sign-up; check the charge there.
Other charges people look up
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|---|---|---|
| TRUSTLY GROUP AB | Trustly | TRUSTLY GROUP AB is Trustly, a Swedish pay-by-bank company that collects payments for other businesses; in the UK the… |
| JPMC RE PAYPAL | PayPal | JPMC RE PAYPAL is PayPal, collecting money from your bank account under the Direct Debit you agreed to when you linked… |
| FORIS DAX INC | Crypto.com | FORIS DAX INC is Foris DAX, Inc., the US company behind Crypto.com, the crypto app and card company; in Canada the… |
| MoonPay | MoonPay | MoonPay is a payments company that sells cryptocurrency inside wallet apps such as Phantom, and on its own website and… |
| PAYRANGE MOBILE | PayRange | PAYRANGE MOBILE is PayRange, the mobile app that pays laundry machines, vending machines and other coin machines over… |
| COMENITY PAY OH WEB PYMT | Comenity | COMENITY PAY OH WEB PYMT is a payment to a store credit card issued by Comenity, Bread Financial's bank. |
| GFM INTERNATIONAL SERV | GoFundMe | GFM INTERNATIONAL SERV is GoFundMe, the online fundraising platform, taking payment through its UK company. |
| SQ * | Square | SQ * or GOSQ.COM means you paid a business that takes cards with Square, the card reader and checkout company. |
Questions about SegpayCS.com
What is Segpay on my bank statement?
Segpay is a payment company that bills for subscription sites, many of them adult-content, cam, fan and dating sites, under its own name. A SegpayCS.com or SegpayEU.com line is a purchase, membership or renewal from one of those sites.
Is Segpay legit?
Yes. Segpay is the trading name of Toccata, Inc. in Florida, with related companies in the UK, Ireland and Australia. Its charges are normally real memberships billed for the sites that use it; the missing site name is by design.
Why does my statement say SegpayEU.com?
It is the same company. Segpay's terms name SegpayEU.com as one of its two statement names, and its merchant guide gives SEGPAYEU.COM* or SEGPAYUK.COM* followed by a short name for sites that signed up with it as EU or UK merchants.
Why is Segpay charging me after a trial?
Trial memberships renew at the full membership price unless they are cancelled at least 24 hours before the trial ends, and regular memberships renew for the same term unless cancelled at least seven days before renewal. Segpay emails a confirmation when a membership is cancelled, so if you have no such email, the membership may still be active.
What if I did not agree to a Segpay charge?
File a complaint on Complain.biz. We write it with you and send it to Segpay, so you do not have to chase it yourself.
Based on
- Terms and conditions: statement name, recurring billing, trials and receipts (Segpay)
- Website disclosures: billing statement wording for US, EU and UK merchants (Segpay GetHelp)
- Client information and FAQ (Segpay)