Bank statement charge
What is the Prime Video Channels charge on my bank statement?
Who charged you
Amazon Prime Video add-ons, rentals and purchases
Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime. It is usually the monthly fee for that channel, often after a trial ended, and Prime Video rentals, purchases and the option to watch without ads are billed separately too.
How it can show on a statement
Prime Video ChannelsPrime Video Channels amzn.com/bill WAVideo on Demand
Find out what it was
- 1
In your Amazon account, open Memberships & Subscriptions to see every Prime Video add-on with its price, renewal date and past invoices.
- 2
Open Video Purchases & Rentals to see films and episodes bought or rented, with their dates.
- 3
Open Your Payments > Transactions and match the amount and date.
- 4
Ask the people who watch on your account whether they started a channel trial or rented a film.
- 5
Search your inbox for Prime Video emails about a channel trial or purchase with the same amount.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Prime Video, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “Prime Video Channels”?
Amazon usually bills add-on channels under one general Prime Video Channels name, so the statement does not say which channel you pay for. Amazon now calls these add-on subscriptions inside Prime Video, which makes the Channels name even harder to place. The WA at the end points to Amazon's billing in Seattle, Washington.
Rentals and purchases can show as Video on Demand, and UK lines can read AMAZON DIGITAL VIDEO.
Why you might see this charge
- A channel trial ended and the channel started billing every month.
- A channel renewed on its own date, which can differ from your Prime billing date.
- A film or episode was rented or bought on a TV or app signed in to your account, often by someone else in the household.
- The option to watch Prime Video without ads was added to your account.
- A channel was started on a second Amazon account that uses your card.
Is Prime Video Channels legit?
Prime Video Channels is a genuine Amazon billing name, and every real channel charge appears in Memberships & Subscriptions of the Amazon account that started it, which can be another account that uses your card.
Lookalikes are fake Prime Video renewal emails and texts with a link or a number in the message. Check the charge in your own Amazon account, never through a link in a message.
What people told us about charges from Prime Video
13 complaints about Prime Video on Complain.biz are about a charge.
I am a long time member and was furious when they started charging for Amazon Music and now they want another $2.99 a month for ad free prime video? I’ve had enough.
I wish to complain about prime video - why is it when I pay a monthly subscription - any new or decent films are extra to 'rent' or 'buy'.
Which Amazon charge is it?
An unknown Amazon charge on your card is one of these:
| On your statement | Who charged you | What it usually is |
|---|---|---|
| AMZN Digital | Amazon | AMZN Digital (Amazon Digital Svcs) is Amazon's billing name for digital orders: ebooks, video rentals and purchases… |
| AMZN Mktp US | Amazon | AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. |
| Amazon Prime Pmts | Amazon | Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership. |
| AMAZON RETA* | Amazon | AMAZON RETA* is Amazon, charging for an order from its store; it is commonly reported on items sold by Amazon itself. |
| Prime Video Channels this page | Prime Video | Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime. |
| Kindle Svcs | Amazon Kindle | Kindle Svcs is Amazon, charging for a Kindle book or a Kindle subscription. |
| Audible | Audible | Audible is Amazon's audiobook service, which bills under its own name and short billing tags. |
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| GOOGLE *YT Primetime | YouTube | GOOGLE *YT Primetime is YouTube, billed by Google, for a Primetime Channels subscription. |
| GOOGLE *Google One | GOOGLE *Google One is Google charging for a Google One plan: paid storage shared by Gmail, Drive and Photos. | |
| BVD*BeenVerified.com | BeenVerified | BVD*BeenVerified.com is BeenVerified, a US people search and public records website. |
| DNH*GODADDY | GoDaddy | DNH*GODADDY is GoDaddy, the domain name and web hosting company. |
| ONLYFANS.COM | OnlyFans | ONLYFANS.COM, ONLYFANS or OF on a card statement is OnlyFans, the creator subscription platform run by Fenix… |
| PLANET FITNESS | Planet Fitness | PLANET FITNESS on a statement is the Planet Fitness gym chain. |
| X CORP. PAID FEATURES | X (formerly Twitter) | X CORP. |
| SPK*SPOKEO SEARCH | Spokeo | SPK*SPOKEO SEARCH is Spokeo, a US people search website that sells reports on names, phone numbers, email addresses… |
Questions about Prime Video Channels
What is the Prime Video Channels charge?
It is the monthly fee for an add-on channel you subscribed to through Prime Video, billed separately from your Prime membership. Memberships & Subscriptions shows which channel it is and when it renews.
Why was I charged for Prime Video when I already have Prime?
Prime includes the standard Prime Video catalog, but add-on channels, rentals, purchases and the option to watch without ads cost extra and are billed on their own.
Why is the channel charge on a different date than Prime?
Each add-on renews on its own cycle, so even when you started Prime and a channel at the same time, the two charges can fall on different dates.
What if I did not agree to a Prime Video charge?
File a complaint on Complain.biz. We write it with you and send it to Prime Video, so you do not have to chase it yourself.
Based on
- Unknown Charges on Prime Video (Amazon Customer Service)
- Identify an Amazon Charge (Amazon Customer Service)
- Emma: How Amazon Prime Video appears on your bank statement