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Bank statement charge

Why did Planet Fitness charge me $49?

Who charged you

Planet Fitness gym membership dues and the yearly annual fee

PLANET FITNESS on a statement is the Planet Fitness gym chain. Most of these lines are monthly membership dues; a line of about $49 on a different date from your dues is usually the annual fee that Classic and PF Black Card memberships carry once a year.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Planet Fitness.

How it can show on a statement

  • PLANET FITNESS
  • ABC PLANET FITNESS

Find out what it was

  1. Log in to your Planet Fitness account or the PF App and open My Billing Info & Balance: it shows your billing details, including your billing dates.

  2. Look in your membership agreement or sign-up email for the monthly billing date, the annual fee date and the amounts.

  3. Compare the date with your monthly dues: the annual fee comes once a year on its own date, so it sits apart from the monthly line.

  4. Check whether the amount is $49 plus your state, provincial or local sales tax.

  5. Ask others in your household whether they have their own Planet Fitness membership on the same card or account.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Planet Fitness, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “PLANET FITNESS”?

Your membership is billed by your home club, so the line carries the Planet Fitness name, not a plan name. Planet Fitness uses club management and billing software from ABC Fitness Solutions in its US and Canadian clubs, and some members have said their bank showed ABC Planet Fitness. Many clubs take the dues from a checking or chequing account, so the line can be a bank debit rather than a card charge.

The annual fee is a separate yearly charge, not part of the monthly dues. It is taken once a year on its own annual fee date, which is in your membership agreement and in your member account, so it arrives apart from the usual monthly line and is easy to mistake for an error.

Why you might see this charge

  • Your monthly membership dues, taken on your monthly billing date.
  • The yearly annual fee on top of the dues: $49 in Planet Fitness's published prices, though prices can vary by club.
  • The annual fee with sales tax added, which would explain an amount a few dollars above $49.
  • A membership cancelled less than 7 days before the annual fee date or billing date: that fee or month is still taken.
  • A membership you meant to end that is still active, so the dues and the yearly fee keep coming.
  • A family member's own membership, billed to the same card or bank account.

Is PLANET FITNESS legit?

Yes. Planet Fitness is one of the largest franchisors and operators of gyms, with clubs across the US and Canada, and both the monthly dues and the annual fee are part of its standard membership terms, so a PLANET FITNESS line that matches your dues, or a yearly line of around $49, is normally genuine.

What goes wrong is usually timing or expectation: a fee taken after someone believed the membership had ended, or a yearly fee the person did not connect with the low monthly price. Messages that ask you to settle a gym balance through a link can be fake; check the charge in your own member account instead.

What people told us about charges from Planet Fitness

2 complaints about Planet Fitness on Complain.biz are about a charge.

The owner of this Planet Fitness Gym has illegally charged MY Visa for a member's dues.

Toddus

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X CORP. PAID FEATURES X (formerly Twitter) X CORP.
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SXM*SIRIUSXM.COM/ACCT SiriusXM SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you…
PCH*INTELIUS Intelius PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs…
STP*DOC.PDFGURU PDF Guru STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus.
SUPPORTPDFFILLER.COM pdfFiller (airSlate) SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc.
SCRIBD INC Scribd SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare.
PCH*CLASSMATES.COM Classmates PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect.

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Questions about PLANET FITNESS

Why did Planet Fitness charge me $49?

Most likely that is the annual fee. Classic and PF Black Card memberships carry a yearly fee, $49 in Planet Fitness's published prices, charged once a year on the annual fee date in your agreement, separate from the monthly dues.

When does Planet Fitness charge the annual fee?

On the annual fee date set in your membership agreement. You can also find it in your member account or the PF App under My Billing Info & Balance, together with your monthly billing date.

Why did Planet Fitness charge me $52 or $53?

Most likely it is the $49 annual fee with sales tax added. Planet Fitness says state and local taxes may apply in the US, and in Canada taxes are extra.

Does Planet Fitness charge the annual fee after I cancel?

It can. Planet Fitness says a membership has to be cancelled at least 7 days before the annual fee date to stop that fee, and at least 7 days before the next billing date to stop that month's dues, so a cancellation made later can still be followed by a charge.

What if I did not agree to a Planet Fitness annual fee charge?

File a complaint on Complain.biz. We write it with you and send it to Planet Fitness, so you do not have to chase it yourself.

Based on

  • Gym memberships: Classic and PF Black Card prices, subject to an annual fee of $49 (Planet Fitness)
  • Customer service and FAQ: billing details, checking account payments and the 7-day cancellation rule (Planet Fitness)
  • Gym memberships in Canada: billed to a chequing account, annual fee of $49, taxes extra (Planet Fitness Canada)
  • ABC Fitness Solutions extends partnership with Planet Fitness (Arkansas Business)
  • A Planet Fitness member on the merchant name changing to ABC Planet Fitness (The Mary Sue)

Charged without asking?
File a complaint about Planet Fitness.